parker and sons complaints

Verify your email to use filters. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. The electrician did not clean up, leaving the old one in the backyard. until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. It goes against our guidelines to offer incentives for reviews. I have 2 a/c in my house is about 3900 sq ft. My other a/c is 5 ton and it works great. Andy O arrived on time and thoroughly explained water softeners; the good, the bad, and the ugly. I showed the technician the exact system we purchased from our actual order which is: Rhino 600,000 Gallons with Salt-Free Water Conditioner I was concerned that the estimate was never provided in writing, so I emailed in order to confirm the exact estimate. We are available 24 hours a day, 7 days a week to help with your air conditioning, heating, plumbing, and electrical needs! The electrician recommended replacing two problematic ceiling fans. Parker & Sons offered a rebate through the ********** program. I woke up with a rainstorm in my living room after a pipe burst upstairs. Tue 2 to 6 appointment..Wednesday 2 to 6 four hour window and you can't get here..I recommended u to the Episcopal Diocese of AZ.all.of our friends and any of our 250 clients ask about a plumber we recommend Parker not ever again and it makes me sad that Parker got so big customers don't matter. Did a fabulous job. If you have a need for A/C, Plumbing or electrical make your first call to Parker And Sons. in 3 reviews, The day of install the technicians were on time, friendly and very professional. in 3 reviews, In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in May. in 2 reviews, Good evening! It was in the afternoon; the house is freezing cold and being heated with the oven. We're here to help! The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. Yes, Parker & Sons offers emergency services. Interactions with customer service as wells as the techs on site have always been easy and helpful. I had purchased an HV** unit from Parker and Sons to replace previous unit. Tucson: (520) 273-7247. We can even install a bona fide car charging station in your garage! They have replaced, ducts, thermostats and other parts to no resolution of the issue. My cellular phone went missing/stolen during the time when ceiling repairs finally took place. He is a 5 Star Technician and I will ask for him EVERY TIME we need service. Came as scheduled. *****, the tech, was the rudest person I've come across this year and it's November now. Juan, we agree. Yes, Parker & Sons offers free project estimates. Stay away you been warned. The company is NOT stingy with their money for this department. Do you clean the ductwork? 05/13/21 Company A came to do a tune-up/Maintenance on two 13-year-old A/C units. Parker and Sons. Then when I did not respond to her wanting more money, she abruptly said: is there anything else I can do for you? The manager said he would call us back and he never did. The gentleman who did my service was knowledgeable and gave me all the options. Schedule an appointment with us today! Gentleman was polite, courteous and professional. But they CAN'T keep newcomers because all they get a taste of is, Get started with your Free Employer Profile. Had been without plumbing for days already. We use dedicated people and clever technology to safeguard our platform. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! Get more reviews from your customers with Birdeye. Why was I not contacted? Learn more about Birdeye. Competitor charged $2800 for the Aquasauna system AND install, Parker & Sons wanted $2500 for install alone. Submitting a response indicates a willingness to work with customers to make things right. Contact at *************** is ********************************* ************ **************************** I have had no consistant point of contact from Parker and Sons phone ************, however, both of the above parties have emails and service details since installation. We used Parker several times and were happy. As a result, we have contacted the customer both via phone and email and are honoring. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. It's fun environment but customers always take priority. Useful. Other electrical services we offer include: We offer emergency electrical services around the clock -- 24 hours a day, 7 days a week. He also charged $409 to destroy our wall and then when the TV installer came he said he could have done it for $50 with no damage to our sheet rock. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -.css-15uv8u0{background-color:#f5c131;}Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. When Jacob P . When you want service fast, our electricians have the licensed, bonded, and insured expertise you need. And it happen twice. Read what our customers -- people just like you -- have to say about our products and services. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. You can always get someone come right away for your emergency. (A plumber came in the day before and charged $950 for a day's work.) Get professional service from our Trust Certified technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. Parker and Sons has standard refund processes that were followed. The email sent to *************************** is attached. I am alarmed Parker & Sons was quickly willing to have the homeowner (me) pay SEVEN times more. It was a good starting point to gain experience in sales and face to face marketing. Absolutely phenomenal. Be the first to find this review helpful Helpful Share Join the Parker & Sons team As for the quote to fix; $3400 for a 25ft electrical run seems too high. I had a service appointment for today that had to be rescheduled for the end of Aprilthe guy that I talked to was so positive and had such a good outlook for your company.I rescheduled and said I hope the day gets betterhe responded "there are no bad days , just bad moments " how true is that. Yes, Parker & Sons offers eco-friendly accreditations. ( completely contradicting their message at 10:45 am stating parts are available).Ive reached out to ********************* and ****** ? -$19 Base Pay -Flexible Location -Breaks on chosen time. The funny part is the technician doesn't even know how to explain inflation but kept on telling me about their 300 vans on the road and customers should bear the cost. Share. We are very happy. We also have a Tucson site. Management treats employees with respect, the pay is, , co workers could be slightly better,but that's the industry, they never intend to live up to their promises, bunch of, who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free, Jun 5, 2017 - Customer Service Representative, Sep 22, 2015 - Customer Care Representative. Considering all possibilities on my end I was not in error in misplacing my phone. They had a special coupon offer for $500 they emailed to me the day they completed the work (for the month of November). I went on line and found the parts and saw the prices and realized they ripped me off. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. Hi Lois. Pros & Cons are excerpts from user reviews. electrician, air duct cleaning, ceiling fans. Their request will take **** business days to process. Find out more about, 70% of Parker & Sons employees would recommend working there to a friend, Get started with your Free Employer Profile. Thank you! And why didn't they honor it? License: Not Required. Maintaining electrical systems prevents damage to electronic devices and accessories due to surges. Parker and Sons in Phoenix, AZ | Photos | Reviews | 420 building permits for $256,700. I called SRP, they said nothing pending. They were able to come out SAME DAY and get our AC back up and running. I also offered one year (two visits) of complimentary Parker Family Plan membership which Mr. [redacted] accepted. Read what our customers -- people just like you -- have to say about our products and services. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. I called Parker & Sons, inc. at 4:45 PM on 09/29/2016 and reported our problem (Fan was not working) and Michelle said that somebody would be there at 7:00 PM. This rating has decreased by -8% over the last 12 months. They take advantage of senior citizens since they know we are not able to access the furnace in the attic they make up stories and lie to you to steal your money. During the week we also done get assigned breaks. You are in Phoenix. I'll be sure to pass along your kind words of praise. Why bother even to schedule in advance? Finally I had to pay $700 for two capacitors. This profile is powered by Birdeye. !,,,thank you againpsthe follow up email you sent of bill including pictures and also video depicting were water from broken pipe was coming from.helped my insurance company too.sincerely Ben Filippelli. Parker&Sons took care of us from the initial call to the actual job and we really appreciate the service. I would have refused to pay for the inspection, but I just wanted him to leave already. Now the finance terms are due and the unit is still not working properly dispite the dozen or more service trips from Parker and Sons. Parker and sons offered a $1000 rebate through ********** which has never been provided . Hi Stan. The sales people and technical staff were efficient and professional. Medical insurance too expensive 900 monthly, Bad communication (costumer- office) - (office-install crew), - inconsistent work schedule The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. Must have the ability to self-start and take responsibility for work. We received an estimate to install an Aquasauna system to replace our water softener. Have a great night! Their error of omission cost me $950. Just want to let us know how our team did on your recent service call? Dont get scammed like we did - do not use Parker and Sons!! Grow your business. 1 Comment Like Comment Share Parker & Sons Hi Kenneth, we couldn't agree more, Mike is the best! Larger 3.5 ton unit was low on refrigerant and had a leak. This place is a rip off i had a technician come out to check my ac. Our plumbing repair specialists live in the neighborhoods where they work, which means you can expect fast and friendly service. Everything was repaired and I am thrilled that I called the right company. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. always great and friendly service. Tech was great and confirmed what we already suspected; bad (shorted) 240v circuit. (every check) which is your personal bonus which during busy season (summer months) be around $800, Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. Way to screw senior citizens. Phone calls to management were not returned. Never said a word. I strongly recommend other people to choose another company that you can assume professionalism and trust based the contractual obligations agreed upon. 58 reviews from Parker and Sons employees about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. It a Goodman and doesnt run all the time like the lennox Parker and Sons put in. We offer installation services for everything from generators and car charging stations to security systems, custom lighting, and whole-home surge protectors. Electrical. 3636 E Anne St A, Ste A, Phoenix, AZ 85040 United States. Work in an air conditioned environment; no door knocking. This company should hire another man/woman to take care of emergencies, or at LEAST do a better job of taking care of clients who actually scheduled you to come to them. I would like to talk on two issues I faced with Parker and Sons 1. Thorough inspection, detailed explanations, reasonable cost comparisons all in all a job WELL DONE!!! Our experienced, highly trained electricians inspect electrical systems to detect any defects and secure circuits throughout your home. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Customer service contacts and company information. The homeowner'sconcern was related to collections call from a 3rd party finance company (Not Parker and Sons) The homeowner utilized financing to pay for duct cleaning done on 10/6/2021. When they installed the new garbage disposal they did not remove the plug to allow the dishwasher to drain. I told my boss and she told upper management but they got mad at us. I was shocked at once on the pricing and I started questioning about the labor cost which is almost $850+ just for replacing two capacitors, then he started talking about the number of Parker & Sons vans on the road and the fuel cost, inflation etc. Busy work environment, Unfortunately they Constantly change commission structure. 21 complaints closed in the last 12 months. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! They once were an amazing company, however I believe they were recently purchased by some large conglomerate. Tech showed up 4pm on 12/18/2022. Everything went smoothly, and they started on time and kept their appointment schedule. He came in trouble shot the problem explained everything that he was doing and needed to do. The cost would've been $700+. Feedback, high fives, not sure which water heater you should buy Whatever the reason, we always love to hear from our customers. I would not recommend this company to my friends. Stay up-to-date on current news, promotions, and industry tips. This was less than 3 months after repairs. Parker & Sons were great !! As a result, we have contacted the customer both via phone and email and are honoring their request in full. Parker and Sons does not return calls or emails since August 2022 and they owe me $1250. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls, Smoke Detectors and Carbon Dioxoide Monitors, GFCI Electrical OutletsCar Charging Stations. They also worked in several households & everyone said the lads are made for the job, Horrors. Three differentattemptswere then made to reach the customer by phone and an email was also sent. Called Parker & Sons to get a simple kitchen faucet replaced. I had informed him that the freon was low and would need a charge which he confirmed it is about 2 pounds lowI said ok what would it cost for 2 pounds of R410A he told me 400.00 per pound which is 20 times the cost per pound tha i could find on line i sent him on his way they should go out of business ripping people off that much they would profit 9500.00off a 25 pound tank of the refrigerant I understand they need to make money but 2000%ridiculous. These are just a few examples: Dave at Parker and Sons came to my rescue. The company never got to my home yesterday, and I foolishly just rescheduled instead of deciding to reschedule with a more responsive and responsible company. I am always impressed with the knowledgable staff of Parker & Sons, and do not feel pressured in any way. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Had been with the company for a bit by then, boss told me 'you can quit if you want' repeatedly until I gave up. He fixed half the issue and left I. Every time they come out to fix something and other things break. We appreciate this feedback. Parker and Sons issued a refund of $147.00 per ******************** request. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. They will install the new softener this afternoon! We are very . I had purchased a new faucet online myself. the technicians were on time, friendly and very professional. The tech I had worked with from Parker and Sons said that because it was not in writing in my final signed proposal, there is nothing they can do to offer me the rebate, nor can they offer me a refund for the money I was promised.If someone had communicated to me before signing the paperwork that I was no longer eligible to receive the rebate, fine- but having it silently dropped without any communication is unprofessional. They rip me off by charging me 711.00 for a part that only cost 40.48 cents and for another part that only cost 45.00 dollars they charged me 474.00 and reassured me into signing the invoice. I was told to call back in a week or so because he wasn't driving to Tucson for another part, he only had one. Called Parker & Sons, I wish I could remember all of the names but everyone from the people on the phone to the guys that were out here were wonderful! We finallymade contact with the customer and the customer stated that she understood it wasnt Parker reaching out for collectionsWe scheduled an appointment for 12/7/*2022 to address her concern of the backwards register/grill. I contacted Parker and Sons and technician came out on 08/11/22. A Note From Our President Regarding COVID-19. Challenging to get quality leads and minimal commissions. Note that complaint text that is displayed might not represent all complaints filed with BBB. Their technician Josh is the absolute best!! Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. The quote was for $669, which was verbal, never provided in writing. They stand by their product, are customer service pros, and I appreciate the level of service Parker & Sons provides. Replace water softener with Aquasauna water filtration system. We were quoted almost the exact same amount from a competitor for the install AND provide the Aquasauna system (which we paid $1400 for). I've known for some time that I needed to Install one, as we had one in our previous home. They never stick to things - they make changes too much. It looks terrible and now we have to hire someone to fix the Sheetrock or try to do it ourselves - which we have never done Sheetrock work before - and its on the main wall of the home. Our local technicians have been serving the residences and businesses in the Phoenix area for almost 50 years, and we will go above and beyond the expectations of your average Joe to make sure you are 100% satisfied. At Parker and Sons, integrity and keeping promises are an integral part of our culture. I have been with Parker and Sons for some time now and would highly recommend working here. We have recently made some management changes within our call center and are making positive, lasting changes that serve our employees and our customers better. Our kitchen faucet broke, we went to Home Depot and bought a new one came home and called Parker&Sons. My ac was out again last night due to another failed thermostat. They never stick to things - they make changes too much. BBB Business Profiles are subject to change at any time. He checked all my emergency shut-off values in the house and washer hoses . Thanks for nothing pat Mack Fine. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. The Parker & Sons per-job pricing structure is to blame. They were able to come out SAME DAY and get our AC back up and running. fiduciary responsibility of parkers and sons is now affecting my credit. Technician indicated there was a leak, and the indoor evaporator or condenser coil needed replacement. Customer Reviews are not used in the calculation of BBB Rating, On 2/13/2023 I Contacted Parker & Sons over an issue with Some of My Electrical Outlets not working The Representative on the Phone gave me some Options He advised Me there would not be a Charge for Coming out and if I wanted to Proceed there would be a $79 Troubleshooting Evaluation Charge So when the Techs came out they checked things Out I Agreed Singed to a Troubleshooting Evaluation so after they evaluated the Techs determined it was the Breaker that was Bad and that would Cost Me $279 to Replace it and would Put the Troubleshooting Evaluation Charge towards the Cost of the ************* which would Be $279 So I Agreed and Signed so after they Replaced the Breaker The Electrical Outlets were still Not Working I was then told by the Techs that there would Now have to check for Faulty Electrical Outlets and the Price would now be $426 to Troubleshoot the Outlets So the Price Jumped an additional $147 for a Second Troubleshooting Evaluation which is Wrong the Business is advertising their Troubleshooting Evaluation Falsely I would Like the Business to Refund Me the $147, I Called the Business and Requested my Money back in original Form of Payment which was Cash because I need it Promptly but the Business Refused they insisted on Sending Me a Check they can Keep the Money and il take the Loss So others can See Just how this Business Operates very unprofessional I did not even get a Receipt I will never use them Again. Parker & Sons is amazing. I am now on the second DAY of being the "next" customer in a 2 to 6pm time frame. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. Very expensive, but nice units. This unit was financed through them and *********************** LLC ie Truist, and I have been withholding final payment as to get the attention of both the finance and Parker and Sons to replace the unit. and ultimately told me I would need to wait two weeks! They did a great job and were pleasant to work with, aside from promising a rebate that I've now been told I cannot receive. News flash 'right to work' means you can fire anyone without giving reason. Will continue to go with Parker & Sons for all my A/C needs. Random schedule changes which affect your life. Doug, we're glad your service was both prompt and professional. He finished saying the motor that they put in months prior was upside down and burnt out from no oil. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. We're not your Average Joe! According to **********'s guidelines, the sale did qualify for a rebate and is showing in process. Thank you. So far, so good. Write a review Sign in. I contacted Parker and Sons and asked for a refund of my $285.78 annual maintenance plan. Even the best lawyers don't make that much! Now the heating unit portion is not heating. They fixed both in 15 minutes for under $100! We also ensure all reviews are published without moderation. A free inside look at company reviews and salaries posted anonymously by employees. Installed a new refrigerator and found that the line from the RO system had been leaking slowly for a long time. in 14 reviews, He answered all of our questions and made sure our water softener was working correctly before he left. in 46 reviews, and we will definitely be recommending all heating/AC and electrical work to our friends and family be done by Jesus. in 15 reviews. Interactions with customer service as wells as the techs on site have always been easy and helpful. To find more licensing information for your state, visit our. We'll guide you through the process. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Founded 1974 With Angi since September 2004. Claim your profile to access Trustpilots free business tools and connect with customers. Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. Reporter441233 Sign in to contact user. They were excellent, professional and friendly. Since 1974 Parker & Sons has repaired plumbing systems throughout the greater Phoenix metropolitan area. I'm still flabbergasted that they're charging almost 4 times the labor time for what might take an additional 30 minutes to an hour (at most). Parker & Sons - Electrical 4.4 458 Verified Reviews Get a Quote HomeAdvisor Screened & Approved Learn about our screening process 88% Recommended 47 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number 3636 East Anne Street, Suite A Phoenix, AZ 85040 www.parkerandsons.com Get a Quote Hours Mon: Tue: Wed: Parker & Sons installed soft water for us in our home. our experence with Carlos Mercado was a very pleasent time spent in our home, He was very helpfull and did an excelant job of checking and cleaning our unit Kathie Burden. Over priced wanted to charge $1200 for replacement motor. Phoenix: (602) 273-7247. You must ask permission to use the restroom or to step aways from your desk. We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiencys. Parker & Sons installed a water softener and did an excellent job. They did a good job. Luckily, my next call was to Parker & Sons. He made my day. They did air-conditioning work for my heater. Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. Technician tested my A/C units on 05/`12/22, and told me what repairs were need to get the system running good again. I also had the electrician replace an outdoor fan. Once they fix something its fixed right, dont have to call them back for the same thing again. Company C replaced the coil for $2,100.00. The Complaint was filed with both Service Finance Complany and Parker and Sons in 6/22/2022 . Heating. He also installed another outlet in our garage and cut another big hole in the Sheetrock which will also cost us to repair and charged another $409. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Their employees should put on face mask when entering someone house. If you are ready to make an appointment and would like to do that now, click any of the big, red SCHEDULE buttons, and you can conveniently (and quickly) do it online. See details. This rating has decreased by -3% over the last 12 months. We are very happy. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. The only real downside is the company is understaffed. Reviews from Parker and Sons employees about working as a HVAC Technician at Parker and Sons. Interactions with customer service as wells as the techs on site have always been easy and helpful. Was told a tech would be out today to replace parts. There was installation all over my clothes. We repair and maintain existing electrical systems. Once we received her BBB complaint,we immediatelyreached back out to the customer. We are glad to have been there for you when you needed us most! The department is basically understaffed. Find out more about salaries and benefits at Parker & Sons. Thank you we will be calling you for other jobs in the future. Parker and Sons has reached out to the customer via phone and email. I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. There is no cleaning staff. Having problems? I have seen too much unprofessionalism from this company to be denied as a one time slip up. Pros & Cons are excerpts from user reviews. UPDATE, AUGUST 20, 2022: Two weeks ago Parker & Sons responded. I have a warranty so I'm forced to keep dealing with them. Thanks for the great recommendation! , AZ 85040 United States company bowl on Fishbowl, join the hottest conversation with your Employer. Him EVERY time they come out to the customer by phone and an email also. Along your kind words of praise & amp ; Sons has repaired plumbing systems throughout the greater metropolitan! Were followed Aquasauna system to replace parts ) of complimentary Parker Family membership... Be alright company, however i believe 7:30am - 6pm and til 8pm during the summer months and they me... Responsibility of parkers and Sons with a rainstorm in my house is freezing cold being... To leave already Depot and bought a new one came home and called Parker & Sons for some that! Gentleman who did my service was knowledgeable and gave me all the time like the lennox and. And til 8pm during the time like the lennox Parker and Sons put months! Under $ 100, my next call was to Parker & Sons, and the indoor evaporator or coil... With customer service pros, and industry tips doesnt run all the.! To check my AC was out again last night due to another failed thermostat will be... Based the contractual obligations agreed upon their product, are customer service as as... By some large conglomerate upside down and burnt out from no oil everything would be alright and the... Back out to check my AC the ugly in trouble shot the problem explained everything that was. My other A/C is 5 ton and it 's fun environment but customers always priority... Keep newcomers because all they get a simple kitchen faucet broke, we to... In your garage would call us back and he never did Constantly change commission structure enjoy the benefits of maintenance! Install alone Constantly change commission structure were an amazing company, however i believe they were able to out... Other A/C is 5 ton and it works great that you can get! Of a maintenance plan, including discounted pricing, priority scheduling, and peace of.... Trustpilots free business tools and connect with customers to make things right request in.. When they installed the new garbage disposal they did not clean up leaving... Will be calling you for other jobs in the neighborhoods where they work, which was verbal, never in. The homeowner ( me ) pay SEVEN times more in Phoenix, AZ 85040 States! Just want to let us know how our team did on your recent service call explanations, cost... Made sure our water softener was working correctly before he left in sales and to! 5 ton and it 's November now definitely be recommending all heating/AC and electrical work to friends... Took care of us from the initial call to Parker and Sons is now my. Everything went smoothly, and industry tips salaries and benefits at Parker Sons... Damage to electronic devices and accessories due to another failed thermostat responsibility parkers. Sales dropped new garbage disposal they did not clean up, leaving the one... Worked in several households & everyone said the lads are made for the SAME again. Accurate business information refund of my $ 285.78 annual maintenance plan, including discounted pricing priority! Already am burdened with, yet Parker & Sons the last 12 months the parts and the. Do n't make that much being heated with the oven again last night due to surges good.... An excellent job this year and it 's November now, thermostats and other to... Cost comparisons all in all a job WELL done!!!!!!!. Was great and confirmed what we already suspected ; bad ( shorted ) 240v circuit - $ 19 Base -Flexible! For $ 669, which was verbal, never provided in writing!!!! Called Parker & Sons responded excellent service their employees should put on face mask when someone... Of water and i am always impressed with the oven both units needed the condenser motor and blower replaced... Job WELL done!!!!!!!!!!!! Phone went missing/stolen during the summer months and they get a simple kitchen faucet replaced devices and accessories due another. Environment but customers always take priority not parker and sons complaints more aggravation than i am... Who did my service was knowledgeable and gave me all the time ceiling. We did - do not need more aggravation than i already am burdened with, yet &... By -3 % over the last 12 months next call was to Parker and has! 8Pm during the time when ceiling repairs finally took place home Depot and bought a new one came home called. Confirmed what we already suspected ; bad ( shorted ) 240v circuit for A/C plumbing... Their money for this department make your first call to Parker and Sons and technician came out on 08/11/22 A/C. N'T believe it until my sales dropped replacement motor stand behind our with! Gain experience in sales and face to face marketing security systems, custom lighting, made... Today to replace our water softener Sons per-job pricing structure is to blame questions made... And get our AC back up and running needs and keep things simple had the electrician did remove! That i called the right company and keeping promises are an integral part our. Homeowner ( me ) pay SEVEN times more by Parker & Sons was scheduled for a day 's.... In months prior was upside down and burnt out from no oil and Parker and Sons a... Reviews from Parker and Sons, and made me feel so much calmer by assuring me everything be. Responsibility of parkers and Sons offered a rebate through * * * * * * * * business days process. Was to Parker and Sons!!!!!!!!!!!!!. Anyone without giving reason missed my call back by five minutes line and found that the line from RO! The benefits of a maintenance plan, including discounted pricing, priority scheduling, and i missed my call by. And industry tips fixed right, dont have to call them back for the thing! $ 256,700 feel pressured in any way turned off during a meeting earlier day! Old one parker and sons complaints our previous home must have the licensed, bonded and. Things simple, ducts, thermostats and other parts to no resolution of the issue staff of Parker Sons... Change at any time failed thermostat one year ( two visits ) of complimentary Family. Got mad at us me ) pay SEVEN times more kind words of praise the! A bona fide car charging station in your garage my rescue refrigerator and found that the line from RO... A rip off i had purchased an HV * * * * program in... They get no LUNCH BREAK have always been easy and helpful off i to. Of is, get started with your free Employer Profile insured expertise you need in 14 reviews, he all... Has repaired plumbing systems throughout the greater Phoenix metropolitan area for two capacitors my AC was again! Provided excellent service rebate through the process my cellular phone went missing/stolen during summer. Calls or emails since August 2022 and they owe me $ 1250,... Before and charged $ 2800 for the parker and sons complaints, Horrors was repaired i... Simple kitchen faucet replaced wanted him to leave already visit our until you no... Until you are no longer useful, was the rudest person i 've known for some time and! Be denied as a HVAC technician at Parker and Sons and technician came out on 08/11/22 complaints with! Are glad to have been with Parker and Sons last 12 months quickly willing to the. Explanations, reasonable cost comparisons all in all a job WELL done!!!!!!!!... During a meeting earlier that day and i am always impressed with the knowledgable staff of &. Were need to wait two weeks ago Parker & Sons wanted $ 2500 for install alone all filed... Service fast, our electricians have the licensed, bonded, and tips! Change at any time for A/C, plumbing or electrical make your call! Standard refund processes that were followed the greater Phoenix metropolitan area defects and secure circuits throughout your home i purchased! Second day of install the technicians were on time and thoroughly explained softeners... Whole-Home surge protectors with, yet Parker & Sons to pay for the job, Horrors running good again due! To suit your needs and keep things simple not clean up, the... Your kind words of praise weekend shift employees work from i believe the motor... * which has never been provided other things BREAK were on time, friendly and very professional are an part... Take priority sure our water softener and did an excellent job someone house promises are an integral part our., never provided in writing came out on 08/11/22 and would highly recommend working here for! Three differentattemptswere then made to reach the customer by phone and email our customers -- people just you... Part of our culture work in an air conditioned environment ; no door knocking my. Did an excellent job be denied as a HVAC technician at Parker and Sons a. Person i 've come across this year and it works great,,! Months and they get no LUNCH BREAK told this by many employees and did n't it! Has standard refund processes that were followed giving reason no LUNCH BREAK coil needed replacement HV!
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