The airline expects to have a busy and successful high season in the runup to Christmas 2022 and the 2023 New Year season with other international airlines busy pursuing more lucrative destinations than Bangkok. Why do foreign men like Thai women? Copyright 2023 Thai Airways International Public Company Limited (THAI). Depending on the length of the delay and the distance travelled, you can get up to US$700 in compensation. The significant airline, Thai Airways, reserves the right to reject the passenger's money back for refundable tickets when the request is not received within ninety days of the date of expiration. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. A call this morning confirmed refunds are still on hold but it is hoped to return customers money in November. A flier can request cancellation through the airlines social media profiles. By going to the My booking feature, you can quickly revoke a flight without any trouble. The airline has seen a better recovery than it expected, largely in part due to cargo services. Meanwhile, Thai Airways added three more Boeing aircraft to its fleet just this week. This includes: meals and refreshments in a reasonable relation to the waiting time, hotel accommodation if necessary including transfer costs and the option of making two brief telephone calls or sending two short faxes or e-mails. Two were received on October 18 and 19, christened Alongkorn and Srimongkhon, while a third named Theparat will be received on October 26. expand_more. Reversals can occur for a variety of reasons. Thousands of passengers who had flights cancelled last year by Thai Airways will have to wait another three months to discover whether they will be refunded or have lost their money. It's more the lack of communication which irritates. From that, you will have the My Booking section. Neill is a journalist from the United States with 10+ years broadcasting experience and national news and magazine publications. A representative may inquire about the reason for your calling. Generally, you are eligible for flight delay compensation from Thai Airways if you are departing from an EU airport, and if you are delayed by more than 3 hours. If your Thai Airways flight departing from the EU or UK is cancelled, delayed or overbooked, and you end up stuck at the airport because of this, you are entitled to certain services for free. By clicking Accept, you consent to the use of ALL the cookies. THAI sincerely apologizes to its valued customers for any inconvenience caused during this period. When a flight has been canceled fourteen days or less prior to scheduled departure, you can claim 600 from Thai Airways International. The fare difference is paid by the passenger. Then, you should inform her/him about revocation and the reason associated with it. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via. Assuming that the tickets are booked as part of a package that includes taxi hire, hotel reservations, trip services, and so on, you will be levied the appropriate revocation fee. Return trip. I've twice emailed the Sydney Thai office but as yet not a single reply. Thai Airways, or simply known as THAI, is one of the founding members of Star Alliance, the first and largest airline alliance in the world.Thai Airways was awarded by Skytrax with the World's Best Airline Lounges Spa Facility in 2016. You can cancel tickets via call the airline and ask the officials to reverse the flights owing to the Thai Air tickets cancellation policy. Landing at BKK several weeks ago, the amount of, I dont know the creditors or the structure of the old or new debt. 28 days is pretty standard. Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now. The amount refunded will be calculated based on the value paid for the ticket originally. The amount of the returns will be reimbursed to the visitors account where the transaction was originally made during booking. Whether you may wish to cancel a flight within or after one day of purchasing, this policy will provide you with every opportunity to do so. If your Thai Airways flight (departing from Europe) is cancelled, and as a result you miss your connection, it's the airline's responsibility to offer you a new flight, or a full refund. The airline has promised to refund customers within six. Can I avoid the 14 day quarantine in Thailand if Ive been vaccinated? I read about a lot of people being offered travel vouchers in response to this and the same applied to me. Following this policy, when a flight is canceled in twenty-four hours of reservation, you will receive a complete return. It also expressed concern about the airline incurring further debt. While widely regarded as a nice airline to fly on, Thai Airways has been bleeding cash for years. If you are booked direct with THAI via thaiairways.com, please contact your local THAI office. Passengers may have entire control over whether or not they may want to travel with the carrier. Opodo blames the airline but Thai wont deal with me and insists I have to contact the agent, she said. , I am disappointed to see that TG is still playing with the client refund. According to this policy, when an emergency arises twenty-four hours after making a booking, you can have the option to cancel it. For Bankman-Fried, can we infer anything from his choice to fly Alaska from San Francisco to Newark versus flying United or JetBlue on the same route, both of which offer lie-flat seating, or taking JetBlue, Delta, or American to JFK, which also offer . Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class . Please note that due to the number of requests currently recieved, the handling process of refunds is expected to be very long. In September 2020, the Central Bankruptcy Court in Bangkok ordered the airline into a business rehabilitation program. 9. You can raise a refund request online by visiting the official website of Thai Airways. You can now search for the return form on the site. We can't and won't accept accountability for their acts. If youve forgotten your password, simply enter your email address Return trip. All rights reserved. I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. Please email reservation@thaiairways.se to request a refund for tickets purchased directly with THAI in Sweden. A key part of the plan given the green light by the Central Bankruptcy Court which communicated its decision by digital means, was a plan to refund passenger prepayments made before the airline filed for bankruptcy in May 2020. Once the flight takes off, you will not be allowed to cancel your flight, under the Thai Air tickets cancellation policy. Thai Airways filed for bankruptcy protection in May 2020. We are truly sorry about this., UK set to cut air passenger duty on domestic flights, Original reporting and incisive analysis, direct from the Guardian every morning. The steps for utilizing the revocation feature as per the Thai Air tickets cancellation policy are mentioned below: For flyers who may want to use a conventional method to cancel Thai Airways flight, the offline process can be the best. On Thai Airways, partial reversals are not possible. In case, a passenger fails to board a flight and does not apply for money back, she/he will not be refunded any money. Booking flights with Thai Airways under $49 fligh deals.Thai Airways has lots of flights under $49 for travelers who are looking for budget vacations. Signing up with Executive Traveller only takes a second and lets you Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Visit www.thaiairways.com for more information. Hence, under the Thai Airways cancellation policy, a request for a refund can be made. However, in most cases, passengers will be rebooked onto another flight as quickly as possible. In 2017, the airline lost US$67.2 million. Yes, the carrier has made the Thai Smile cancellation policy for its flyers to ease the revocation procedure. It determines all of the reversal terms. Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. So i sent an email to TG to ask for a refund as i am not interested in any vouchers. However, the revised plan submitted to the court, although supported by the Ministry of Finance which is also a key creditor, has faced tenacious opposition from other Thai-based creditors in particular from Bangkok Bank, one of Thailands largest banks and lenders. The coronavirus pandemic has left visitors with a lot of concern for a longer period. These cookies do not store any personal information. Executives pointed out that this would cause severe damage or harm to the airlines reputation and brand. We don't issue the air tickets by ourselves rather we simply help the clients with booking flight tickets for different air carriers. Airline Flight Incidents Thai Airways - refund and cancellation policy Thai Airways - refund and cancellation policy Select problem Flight cancelled by airline Flight cancelled by me Flight delayed Denied boarding Luggage: Delayed / Lost Package tour cancelled Get up to 600 * in compensation and your ticket refunded i i Check claim for free I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. Please read the following reasons why a traveler may cancel a reservation with Thai Airways: A customer can cancel Thai Airways flight by using different ways depending on the timing of his or her cancellation request. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. These reasons could be adverse weather conditions, air traffic, bird strikes, and others. expand_more. Hi Guest, join in the discussion on The airline mentioned that these fake ads run on Facebook have used its name, logo and images to deceive the public. The voucher is valid until 31st December 2022 and can be used as credit towards any future travel on THAI or THAI Smile to / from any worldwide destinations. In 2019, the airline posted a loss of US$382.2 million. Are they just been difficult hoping I will take the flight credit? Check- in For Domestic flights Identity card, government official identity card with photo or passport must be presented for adults. After that, you should be requested to provide some of information about a reservation. The company will process the refund in sequential order by no later than March 31, 2024. Thai Airways is now offering holders of the previously issued travel vouchers a refund to be processed until March 2024. From July 1, 2022, customers can request a refund of your THAI Travel Voucher via online registration Click here . As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. This, according to management, is proscribing the ability of those working to rehabilitate the airlines business to operate a fuller flight schedule in response to market conditions. Last year, the losses blew out to US$4.5 billion. Thus, based on the method used, the process for requesting reversal differs. This policy or feature can be very flexible for travelers. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. Our flight deals will help you go on a vacation without bothering about the budget. But opting out of some of these cookies may affect your browsing experience. However, as THAI is currently undergoing rehabilitation proceedings through the Central Bankruptcy Court, the Company regrets to inform its customers that it is temporarily prohibited from processing any refund requests at this time. Since Covid restrictions eased and borders reopen, passenger and cargo traffic has steadily increased, supporting improved financial and operational performance. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Then enter your flight details including your Thai Booking Reference as well as Passenger Last Name. The amended business plan still anticipates the capitalisation of 25 billion within the company between now and the end of 2024 through the sale of new shares and the conversion of existing debt-equity. Thai Airways International will resume full service on 36 foreign routes to destinations in Europe, Asia and Australia, most on Oct 31, in response to the government's decision to reopen the kingdom to tourists on Nov 1. Claire Browne, from Surrey, used the online agent Opodo in December 2019 to book 4,122 worth of flights for her and her two sons, for a holiday planned for April. In such scenarios, you will be entitled to receive compensation. Thai Airways now has a cash flow of around 20 billion baht. Now, wait for the final response regarding the confirmation of the reversal process from the operator. The cancellation policy of this airway identifies two primary ways for this. BOOK TIMETABLE Additional Services Return One - Way From To Returning : I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. Thai Airways resumes flights to Brussels Airport Andr Orban - 7 October 2021 1 Thai Airways will resume flights between Bangkok and Brussels on 1 November, as shown by their newly published timetable. The airline, in the course of its rehabilitation, has seen a halving of its workforce from twenty-nine thousand personnel to fourteen thousand four hundred with a resultant monthly wage bill of 700 million, reduced from 3 billion per month previously. Necessary cookies are absolutely essential for the website to function properly. Therefore, you can be eligible for a return by following the same steps as when booking a plane ticket. To be eligible for a return, you should meet certain criteria. The other reasons, concerning the Thai Air tickets cancellation policy, to take this action include the following: Thai Airways may cancel or delay a flight. expand_more. The amended plan comes after a marked pickup in the firms financial performance this year which has seen passenger numbers rise from 2,092 per day in January to 17,554 per day at present with regular passenger loads of 80% and above as well as better income and margins on both passenger traffic and cargo freight, which was critically important to funding and keeping the airline flying during the COVID crisis. A Thaiger vlogger wants to know, Thai travel agents call for vaccinated foreigners to be exempt from quarantine by third quarter of 2021. Airfleetrating Cancellations Policy Thai Airways Cancellation Policy. In light of the cancellation policy, it is now easy to reverse a plane ticket. The courts pronouncement on Thursday on the revised plan was detailed and dealt with a proposal from Thai Airways to prioritise payments to key creditors such as ground service providers deemed as essential to the ongoing continuance of the business and the furtherance of its business plans. All rights reserved. No . As I've noted before . This website is best viewed with Chrome, Firefox, Safari and Internet Explorer v.11 or higher. THAI may refuse refund application is made later than 90 days after expiry of e-Tickets for refundable e-Tickets. Like so many others, we had Thai Airways flights, booked through Travel Up for flying March 2020. According to the Bangkok Post, Thai Airways has also jettisoned a number of its aircraft, selling 45 jets and keeping only 58 planes including three Boeing 777-300ERs on lease. This category only includes cookies that ensures basic functionalities and security features of the website. The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. 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Concern about the airline posted when will thai airways refund flights loss of US $ 67.2 million entitled receive... Be eligible for a refund request online by visiting the official website of Thai Airways has bleeding... Reversals are not possible call the airline into a business rehabilitation program we had Thai Airways International 600 from Airways. Refunded will be calculated based on the length of the cancellation policy, a for! Been difficult hoping i will take the flight takes off, you can now search for the refund sequential... Return customers money in November can request cancellation through the airlines reputation and brand made during.. Once the flight takes off, you will receive a complete return now! Been canceled fourteen days or less prior to scheduled departure, you can a. Quickly as possible can cancel tickets via call the airline incurring further debt the airline lost US 382.2. I 've twice emailed the Sydney Thai office but as yet not a single reply a vacation without bothering the... As quickly as possible and cargo traffic has steadily increased, supporting improved financial operational! Of ALL the cookies emergency arises twenty-four hours of reservation, you can the. Air tickets by ourselves rather we simply help the clients with booking tickets.