Rentola.co.uk Aisling Smith 1 review IE 2 Feb 2023 Absolutely appalling customer service Absolutely appalling customer service. They resolved my refund issue within a few hours with no quibbling. Darragh lee. Were sorry you arent satisfied with our service. Rentola makes the market open and easily navigated. Moving out for the first time? Thank you! Apartments and houses for . When reporting, an email is sent to [emailprotected] the subject field is marked Reporting of copyright infringement and contains a detailed description of the infringement. Rentola is a recommendable site for rental searches to those in need. Apartments and houses for rent . Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. So I am happy, Hi Shafeena,Thank you very much for your review. Use the search box at the top, enter the area you want to live in, and tap Search. You can close your Rentola account at any time without further notice. At its core, quality customer service is about . Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. They were so professional And. 2023 Trustpilot, Inc. All rights reserved. Such a good customer service and they got back to me so fast!! I cancelled straight away when I read the reviews. Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. 29 customer service phrases. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. Find out how we combat fake reviews. I couldn't cancel the subscription in time of my trial, but the customer service team made the bill void for me so I was very please, and also is a very good service. Thank god it was on my revolut and I top it up as I use it. We are a rental home search engine. We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. We are a rental home search engine. DL. Popular searches. We are a rental home search engine. I wanted to cancel sub and delete my account on rentola because of the reviews saying it is a scam. in order to display a list of homes fitting accurately with your research criteria. 1 review. Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. You can also use our smart filtering options to find your new dream home. Putting personalization into action Were sorry you arent satisfied with our service. Employees offer this service by attending to a customer's needs, answering questions, displaying professionalism and helping them buy or understand the company's products or services. Best regardsRentola.it. Popular searches . Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. We use dedicated people and clever technology to safeguard our platform. Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people Three months ago I deleted my account of rentola.Since then I still had to pay the subscription that I asked to cancel so many times since september.I tried to contact with the company so many times and I have an answer in a long time waiting and still didn't give me a solution.Apart from the bad action taken from the company I want to add the good treat that I received at the end from Mary, she gave me the solution I was looking for. Customer service is the process of helping people find what they want during the entire transaction cycle Customer service is the degree to which a product fails to meet, meets or exceeds customer's expectations. The payment for your subscription is automatically charged at the end of the subscription period from the account you specified when you created your subscription. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. This company is EXTREMELY dodgy. How does carpet steam cleaning purify your surroundings? Outstanding customer service provided by Rentola! We use a secure and encrypted SSL connection via our partners Stripe and PayPal. Worst experience of my life.. Hello, Thank you for taking the time to write us your feedback. Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. Search. Apartments and houses for rent. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. . Do you agree with Rentola.com - Making property search smarter's 4-star rating? WHY DIDNT I READ THE F* REVIEWS FIRST?. Then you've come to the right place. You can send an email to customer service at [emailprotected] or click the "unsubscribe" button on your profile page. Email. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Check out what 213 people have written so far, and share your own experience. The subscription can be terminated with immediate notice until the end of the current period. I am desperate. By creating Content on Rentola's services, you give Rentola an unlimited, free, irrevocable right to publish, modify and make copies of all or part of the content in question. Find rental - free. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. I used it one day and all the places I contacted by this app where already (long time ago) rented. Account name: Driftskonto Create a free listing and get contacted by interested tenants within 24 hours. Kind regards, David Rentola. In 2023 we aspire to reach 50 million users around the world. We guide you before, during and after your relocation. With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. Violate third party rights, for example, by offering to sell counterfeit goods or otherwise infringing copyright, trademark, or other intellectual property rights. By doing this, Rentola hopes that every customer can have a . Rentola.com.au. and thus deliver the best possible service for you. Furthermore you accept to grant Rentola the right to prevent and prosecute third party copying or unjustified use of all or part of the content you create on our services, including in cases of crawling of Rentola's services to which the Content is transferred. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Have empathy You really have to be able to relate to a customer to provide a great experience. Customer Service. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Find rental home in Amsterdam. I would like to thank Rentola for providing this polite customer service. Best, DavidRentola.ie. Attendiamo con ansia la vostra collaborazione. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Great customer service experience. 3 days ago. Salve Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback. Anyone can write a Trustpilot review. Ive emailed your services 3 times already and no one has got back to me. Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. Should you need any help, feel free to get in touch with our customer service. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. 27,321 available rentals. Date of experience: January 06, 2023. +27,321 rental homes Price comparison 10.00-16.00 customer support. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. You can also use our smart filtering options to find your new dream home. Hi Jenina,Thank you very much for your review. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.ie, part of RENTOLA IRELAND APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137832 | VAT: DK43137832 |, Help: Get answers for your questions here. Date of experience: February 15, 2023. Here are 8 tips for writing great reviews. This applies whether the content is created manually or when using services (such as the "automatic transfer" feature), which allows content to be downloaded automatically from other websites. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.Please contact us at info@rentola.ie so our customer service can assist you in the matter.Kind regards,DavidRentola. I had a problem with subscription and a mishap in payment, and your member of staff, Nina, solved it amicably in an extremely professional manner. 2,414 available rentals. Great customer support. Reg. Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! While the best way to deal with out-of-stocks is to avoid them altogether, you can turn an unpleasant stockout situation into a positive one with the right customer service. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Why don't you make it mandatory on first place on your website? I signed up to the site with the intention of using it for a month to look for a new place to live but hadn't realised I hadn't unclicked renewal subscription and was charged every month. If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. All messages are treated carefully in order to create the best possible experience for both landlords and tenants. subscription fees. I reached out to the customer service team and requested them for a refund. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Ranging from frontline agents and tech support reps to those in managerial customer service positions. What Is A Bachelor Apartment: Everything You Need To Know, How To Fill Out A Rental Application Form, Credit Checks For Renters: Everything You Need To Know, Copyright 2023 Rentola.ca, part of RENTOLA ABROAD APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137891 | VAT: DK43137891 |, Help: Get answers for your questions here. 5,426 available rentals. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Churn decreases with more customer care 5. But she replied me within minutes and provided me with screenshots and a deletion of the account. It defines the customer's perception of the interaction with the company. Rightful owners of copyrights, trademarks or other immaterial property rights may report advertised content that infringes their rights and request that this content be removed. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. any help, feel free to get in touch with our customer service. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. SCAM SCAM SCAM!! in order to display a list of homes fitting accurately with your research criteria. I found the experience to be very seamless. Rentola.ie. any help, feel free to get in touch with our customer service. I would highly recommend Rentola. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. Expand your search and see available rentals in popular countries. My wife and I recently immigrated to the uk and we reached out to Rentola to request assistance with information about the leasing of properties and how the process worked. No response until these dates. When creating a user and making a purchase, the purchased product is put into service. +5,426 rental homes Price comparison 10.00-16.00 customer support. Even though I unsubscribed they still took out 39 Twice. You pay by registering your payment card on our website. Find rental - free. Then you've come to the right place! Eve Lynn. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Find rental - free. Zappos built a billion dollar empire on ways to deliver excellent customer service.. Hi Naomi,Thank you for your review!We are glad to hear that you got the help you were looking for. Then contact our customer support at e-mail [email protected] E-mails are answered week days . Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Customers value prompt responses to their needs, particularly when it is a time-sensitive matter. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. I read the F * reviews FIRST? because I was starting to get stressed and anxious because was... Out 39 Twice: info @ rentola.com.au Monday to Friday 10 am - 4 CET... Indemnify Rentola for any loss suffered by Rentola and that it is a time-sensitive.. Long time ago ) rented per aver trovato il tempo di scriverci suo! Written so far, and tap search at e-mail [ email protected ] E-mails answered. For your review a list of homes fitting accurately with your research.... Will just advice everyone to never use Rentola and reimburse any costs it on! F * reviews FIRST? happy, Hi Shafeena, Thank you much... Up a free search Agent and receive immediately an e-mail when new properties. Because I was starting to get in touch with our customer support at [... 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