6 Hobby Lobby Associate interview questions and 7 interview reviews. Furthermore, most employers tend to drug test workers whove been hurt at work. The fact that they treat their customers with enough respect to bring them great value and the lowest prices creates trust in customers, so they're more likely to return to the store for any craft-related needs. They want to know that you enjoy working in retail and interacting with customers. I think that part of being a good customer service representative is being very serious about service. We're committed to being your source for expert career guidance. Hobby Lobby is looking to hire people who display strong moral character, but personality is just as important. Have you experienced a position where the atmosphere wasn't conducive to your productivity? QuerySprout is a team of dedicated consumer advocates that aims to help customers find answers to their service, product, and brand-specific questions. The interview process was very quick and simple. Strong interpersonal, verbal, and written communication skills. #HobbyLobby #jobmap #careers #jobs #nowhiring, Are you looking to make a change in your career? The estimated base pay is $13 per hour. Would not give an interview. Follow the step-by-step instructions below to design your hobby lobby application: Select the document you want to sign and click Upload. For instance, the company primarily uses urine drug tests and saliva swab tests. Talk to the interviewer about your ability to comply with these codes, and feel free to ask any questions you may have. Hobby Lobby is no exception. This part is either pass fail. Hobby Lobby is committed to 'serving employees and their families by establishing a work environment that build character, strengthen individuals, and nurture families.' Individuals getting a job as a full-time manager or supervisor might have to take a drug test too. I'm going to list a few articles down below for additional information about working for hobby lobby. In the instances where Hobby Lobby might require you to take a drug test, its likely going to be a combination of a math test and mouth swab. Overtime is sometimes required during peak seasons. My professor gave me a zero on the assignment because I didnt have any citations.. The good news is that you can take steps to avoid such problems by preparing. I learned a great deal during that time. How to Answer. Regardless, you could be drug tested when youre hurt at work or get a promotion. If the job seeker's test comes out positive of any of the drugs, it is a guarantee that he will not be given the job. 16 College Professor Skills for Your Career and Resume, Greet customers warmly and provide excellent customer service, Assist customers in locating items, answering questions about products, and providing information on sales and promotions, Operate cash registers accurately and efficiently to process payments from customers, Process returns and exchanges according to company policy, Stock shelves with merchandise and ensure that all displays are properly labeled and priced, Monitor inventory levels and restock shelves as needed, Ensure the store is clean and presentable at all times, Follow safety protocols and adhere to loss prevention policies, Provide assistance to other departments when needed, Participate in team meetings and training sessions, Handle special orders and requests from customers. The displays I have seen in your stores are fascinating, and I would love to be a part of that creative flair.". Do you believe you are qualified? It may not be possible for everything to work out so smoothly, getting your shift covered or still making it to work on time. ", "I am very committed to my employer and am only absent in events of sickness or the odd family emergency. I applied in-person. Only managers will be required to pass a drug test before theyre added to the roster. The company usually combines a math test and a mouth swab, but sometimes urine tests are also performed. Think about your expectations. Sale Shamrock Leprechaun Shelf Sitter (1) $4.99 $2.99. Individuals who like painting or sewing should consider getting a job here. Interview. \end{array} As well, anyone joining a management position does have to take a drug test. Talk to the interviewer about your personality and how you see yourself fitting in on the team at Hobby Lobby. What positions within the store are you most interested in? Let the interviewer know if you have any other commitments that may hinder your availability. The process took 1 day. Kindness is the top priority; even if the customer is in the wrong or working from incorrect or skewed information, I would make sure that their feelings were acknowledged and appreciated, and then I would work with them to find a solution to their problem that aligned with company values. Which group votes on the open-market operations that are used to control the U.S. money supply and interest rate? If this happens, you might be asked to submit to a drug test. It keeps me motivated to be better. I interviewed at Hobby Lobby (Tallahassee, FL) in May 2022. Cashiers at Hobby Lobby make an average of $12.55/hr, though this varies between states. Talk to the interviewer about your career goals and how this job at Hobby Lobby will help you meet those goals. "Return policies are meant to be followed; however, there may be some exceptions allowed from time to time. Explain how the principle of separation of duties is violated in each of the following situations. Two years later, the.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I feel that having a satisfied customer is most important and sometimes refusing a return is not worth the bad word of mouth or risk of negative online review. Application. "Integrity is very important to me. There are 932 Hobby Lobby stores as of this year. ", "Just yesterday I had a customer make a purchase, and I noticed that she was struggling with her bags. For starters, while its legal to use medical marijuana in the state, you cant use it during work hours or in the workplace, and if youre suspected of doing so, a drug test will be requested. Then they will schedule your interview with a manager. To control the amount of time a customer's been waiting in line to no more than 2 to 3 minutes before being checked out, Each cashier has been assigned associate number and password which must never be shared among employees, What question are you to ask the customer before beginning the transaction, If I customer has a stack of identical merchandise it is acceptable to assume each item is the same price, When the register checkout line is busy and a customer brings merchandise with no price tag you must, Call the department head or a member of management, The manager on duty must be called to assist the customer if he or she is deceptive satisfied with the service received while shopping at the, What do you tell a customer at the end of every transaction, Do you the machine must be used on all travelers checks as well as any $50 or $100 bill, If you walk away from your registry for any reason what must you do, Press the sign off button to sign off to register, What do you do if the register proms PO number required for an AR transaction, Request a purchase order number from the customer, You must count your register down at the end of every shift, If you find a gift card with the remaining balance the card must be given to your customer service manager or a member of management, How do you locate the check verification list on the register, Go to the apps menu and select check verification to view the current advertisement or check verification list, If you have multiple items keyed into the register in the customer changes his or her mind about the entire transaction what do you, Cancel the transaction by contacting your manager or customer service manager, Who is allowed to perform a post void reversal, Manager on duty or customer service manager, If any individual comes into the store and attempts to gain access to an area of the store without authorization was the first thing you need to do, What must the school church or national charitable organization provides receive a discount, Merchandise must be sold to the church school or charitable organization and must be paid for by the credit card AR card or check with the preprinted name of the organ organization on the face of the check or credit card, What discount percentage is given to schools businesses employees store instructors and art students, 10% to schools 0% to businesses 15% to employees 15% to store instructors and 0% to art students, Our written policy allows us to give cash refunds without a sales receipt up to 10, If the customer presents a receipt which is over 90 days old for a return of an item we will be glad to accept the return with a member of management approval, Merchandise return without a receipt will be issued in exchange cart at the lowest selling advertise price in the last blank days, Proper identification and a 10 digit telephone number are required on all non-receded, How do you process the receipt and return if you received the message return transaction cannot be located press clear to continue, Call a member of management then press the clear button and to the dollar amount of the items being returned from the receipt select the reason select total have the manager approval and complete the refund, When a customer returns merchandise purchased with a credit card before you select the option of refund original card what do you ask the customer, Ask the customer if he or she would prefer the amount today to be refunded to the payment original use for the purchase, If the customer does not have a receipt but here she paid with a credit card how do you look up the receipt, Press the return exchange button twice press the no receipt look up button swipe the customers credit card and enter the purchasing store number into the return receipt look up whenever possible to narrow the search, If you have a customer who presents identification from a country other than the United States what do you ask the customer if he or she has to complete the refund, You would ask the customer if he or she has his or her passport with him or her, If a customer wants to pay with two different forms of payment you always except the cash payment first, If a customer is returning merchandise with the split tender receipt you always select the cash tender first, What steps are required if you must manually enter a credit card, Enter the card number press enter to a manual imprint of the card and to the expiration date and press enter, Cash refunds can be given on a debit card transaction, If you're registered or or opens during a credit card purchase and the credit card was the only form of payment what do you do, It's a customer presses the cancel button on the credit card terminal during the signature line request screen this will not cancel the entire transaction, If you receive a prompt on the register to call authorization center for a credit card transaction what do you do, Call the authorization center for authorization press override and enter the code received from the credit card authorization center, We accept out-of-state checks with proper identification, Customers writing checks are required to provide which of the following forms of identification as long as it matches the persons writing the check valid US drivers license a state issued ID a military ID, Based on your stores check system complete the correct diagram below with the required information, Sayed of ID customers ID number date of birth phone number, Checks written for over $100 or checks of a specific suspicious manner must be approved by a member of management or cut the customer service manager including certegy, Any check taken his payment must first be there pot verified under the check verification less before tendering the transaction with the exception of blank store, Employees are allowed to ring up purchases for family members and friends, An authorized employee or member of management other than the customer service manager must handle all local store employee purchases at a designated register, How do you process and employee discount transaction for nonemployee no number instructor, Ring up sale on any register press the discount button press employee discount dance like no number have a manager approve the transaction into the person last name into location and slept except, If an employee from another store is making a purchase here she is allowed to check out from any register without the assistance of a member of management or authorized employee, What is the proper procedure for ringing up on the caller simplicity new look pattern with that will not scan, Press clear than enter the price and select the pattern button and to the 12 digit UPC code select either McCall's or simplicity new look wide the 40% discount if applicable, The 40% off coupon can be used on fabric which is, Sold at regular price not on discounted or sale fabrics, Fabric ribbon is rung up under which department, Any yellow frame table ticket is to be rung up under which department, Any open bag of candy must be given to a manager, The devil card can be used as payment for a wedding rental deposit, What do you attach to the rental agreement once the wedding deposit transaction is completed, Stable one of the two receipts printed on the wedding rental contract and give the other receipt to the customer, Where is the completed rental agreement contract kept, The contract with the receipt attached will go to the cash office at the end of your shift, What are the steps for processing I'm not authorize for the state tax exempt transaction, Press clear button enter HL was 79's in the HL card number field and then have the customer complete a trip the tax exempt form, What a hobby lobby tax exempt identification card is presented for nontax purchased how do you ring up the sale on the register, Bring up all items being purchased like total button select tax-exempt button press the card presented by and your card number or scan card enter first and last name then add to the customer title of the tax-exempt customer and except payment, Went to Hobby lobby tax-exempt identification card is not presented for a nontax purchase how do you ring up the sale on the register, Bring up all items being purchased like total by insult tax-exempt button press the card not presented by and Andrew or scan the card you have issued enter the sales tax permit number and your first and last name then enter the title of the tax-exempt customer fill out the tax exempt form and except payment, The cashier fails to process the sale as tax-exempt how do you correct the air, Re-from the original transaction entirely and then complete the new sale is a tax exempt, Operations Management: Sustainability and Supply Chain Management, John David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine, Service Management: Operations, Strategy, and Information Technology, Information Technology Project Management: Providing Measurable Organizational Value. Cashier (Former Employee) - Midlothian, VA - February 4, 2023. In some cases, a drug test may be required after an accident in the workplace and refusing it might cause you to be fired. Assure the interviewer that you are a team player. ", "Though I'm not a spiritual person, I'm familiar with the 'Biblical principles' that Hobby Lobby frequently references on their website. The average cashier at Hobby Lobby makes $10 per hour. Hobby Lobby Cashier Test 2018. The customer gives you $10.32. Extensive knowledge of Microsoft Office (Word, Excel, and Outlook) 2007 or later. How to Answer: Why Do You Want to Work Here? As technology advances, more and more stores are offering new payment options for customers. . Hobby Lobby has a strong commitment to Christian principles, so its important that you understand these values before applying for a job there. Recent Entry: Does Planet Fitness Drug Test? If you want to become a manager or supervisor at Hobby Lobby, youll have to pass a drug test. I think part of my job as a customer service associate, and as a human, is to bring a little joy into someone's day. Part-time workers tend to be handled differently than full-time workers. However, you could be asked to take a drug test if youve exhibited signs that you were high at work. Hobby Lobby doesnt drug test seasonal employees. Hobby Lobby offers job opportunities across the United States. Then, you should remain free of drugs to avoid potential problems. Have a question or concern? Additionally, some stores offer mobile wallets that can be used to store loyalty points and discounts. ", "Rather than focusing on the negative, try spinning your answer into a positive focus: "I do best in a supportive environment where there is room to grow, the ability to ask questions, and healthy co-worker relationships.". Both are easy for the applicant, but the urine drug test takes a bit longer. Giving exceptional customer service at Hobby Lobby means going above and beyond to make sure customers have everything they need to 'Live a Creative Life.' I usually repeat back the problem as I understand it after the customer has had their say so that they know I was listening.". Go to the apps menu and select check verification to view the current advertisement or check verification list. Based on information from current and former employees of the retailer from several different parts of the country, we can safely assume that Hobby Lobby does not drug test in Oklahoma unless drug usage is suspected of employees. Plus, youll get to help people and meet wonderful people. ", "I am currently making $22/hour with two bonus opportunities. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Hobby Lobby usually does not have self-checkout systems. I'm actually really excited about the possibility of working here so I can pick my coworker's brains about a lot of different crafts! Working for a family-run business like Hobby Lobby would be such a new, different experience for me; I'm excited about the chance to feel like a real member of a team instead of just a number.". Although it may seem like a headache, it is generally worth it. What will the amount of the change you will give back? Careers & jobs available at Hobby Lobby, updated for 2023. HM: Ask about previous experience? Read our Terms of Use for more information. Therefore, it depends on cashiers to make money. #2. Hobby Lobby is widely acknowledged as the largest privately-owned arts-and-crafts retailer in the world; more importantly, it's grounded in deeply personal principles and values that date back to its founding in 1970. Most Likely Range. Her total comes to $38.66. I'm hoping that a position at Hobby Lobby will allow me a more flexible schedule, but even more than that, I hope that a job here will help me disconnect from work when I get home so that I can spend more time nurturing my family. You must also cover any visible tattoos or piercings. ", "For example: "When I first started out working in retail, I learned really quickly how important it is to know how to de-escalate a confrontation with a customer who is upset, frustrated, rude, or angry. d. The Federal Open Market Committee (FOMC). This question can help the interviewer determine how you would respond to a challenging situation and whether you have any strategies for handling it. If youre working as a cashier, you might get a promotion. I would not normally choose to leave; however, I need to find a position related to my newly acquired degree. This question can help the interviewer determine if you are a good fit for their company. 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