5 Rue Des Moulins, Strasbourg, Bas-Rhin, 67000. I called AirNmore spoke to Paul and he was very happy to help me with my problem. My main concern was for safety. The parts also arrived quickly. Sandra. It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. AirNMore is a breath of fresh air. Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. The level switch may be tripped. My GEN4 model A4428 . Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. Oh and he threw some snow in the box just to be funny.lollll.jk. I opted to buy a new unit. Edenpure heater troubleshooting guide outlined the solutions to the heaters problems, including it wont turn on, wont turn off, keep shutting off, the fan not working, and the heater has no power. GEN3 MODEL. Royal Kennedy 22:22 01 Dec 19 Excellent & helpful service . The heaters automatic shut-off requires resetting it. Model number: GEN 4 I will always come back. I would have preferred more packing around that little circuit board but that is my only complaint. I am astounded at the amazing customer service. Then plug in the power again (Which will reset the internal sensors) & try to operate your heater. Would highly recommend his services to anyone. EdenPURE Gen4 1000. Not Compatible EdenPURE Replacement Part - Panel - TopCompatible with Models:EdenPURE GEN 2, EdenPURE Replacement Part - Panel - FrontCompatible with Models:EdenPURE GEN 2. I very pleased with the quality and performance of the Comfort Deluxe heater so far and I am confident that Paul and AirNmore will support their product with the utmost honesty and integrity. I will always come back. This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. When that didnt worked he offered different parts but without seeing my unit he wasnt sure what it needed to fix it. Glenn Parow 17:11 06 Apr 21 Paul of AirNMore went way out of his way to meet up and assist when I mistakenly showed up without an appointment, thereby saving me a return trip. Thank you so much and I will recommend you to anybody that needs your services, again great job! After getting it back together it would run and stop after 6 minutes . The manufacturer originally designed the heater to blow out all the heat inside the unit approximately every 3 minutes, if the unit recognizes the desired temperature has been met in the room. This can also happen when the heater goes into a cool down mode, for example if you power it off.
If it's 12 cents it's $140 a month. Excellent & helpful service . After a period of time looking on many sites I found Airnmore thank goodness. I recommend his services without reservation. It worked fine the last time we used it 3 yrs ago. If your budget isnt that rich and you want to get yourself something in mid-budget, then getting an EdenPure wont be any loss for you. Just Brilliant!! my eden pure gen 4 was new in box and stored for 10 yrs. This includes Edenpure itself. . We cleaned the fan and filter, and made sure the fan is mounted right, but it still squeaks. I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. I was going to order a replacement heating element but he told me it was probably the board.. Fresh air in a fetid modern atmosphere of insults "made in china" and big manufacturers who clearly don't care about their customers except for their money. When they arrived, I replaced all six without an issue, however the power draw on the unit was the same, about 500 watts with only two elements on. When your room has reached a desirable temperature, turn the thermostat knob to a lower heat as marked on its dial. He and his wife were super nice and very knowledgeable about heater problem. Paul of AirNMore went way out of his way to meet up and assist when I mistakenly showed up without an appointment, thereby saving me a return trip. Any suggestions on what to do next. Tom Thoreau 23:56 06 Jan 22 After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart.
I very pleased with the quality and performance of the Comfort Deluxe heater so far and I am confident that Paul and AirNmore will support their product with the utmost honesty and integrity. EdenPURE GEN 3 USAEdenPURE GEN 4EdenPURE GEN 7EdenPURE GEN 8EdenPURE Classic EdenPURE EliteEdenPURE US1000EdenPURE USA1000EdenPURE USA1000A4188/RTLEdenPURE USA750A5165EdenPURE EdenPURE Part - Complete Fan Assembly - USCF003Compatible with Models:EdenPURE Trusted Comfort PE1500A5093 - RPE1500A5093/R EdenPURE US1000 - USA1000A4188/RTL - USA1000 - USA1000A4188TTEdenPURE GEN 4 - GEN4A4643/RTLEdenPURE GEN 4 - GEN4
Paul is extremely knowledgeable, helpful and a pleasure to deal with. The Edenpure heater operates best below 75 degrees temperature. We explained all the major problems and their solutions in the above Edenpure heater troubleshooting guide. AirNmore is customer service focused. Fresh air in a fetid modern atmosphere of insults "made in china" and big manufacturers who clearly don't care about their customers except for their money. A search for AirNMore's website yielded their phone number and in short order I had the reason why the circuitboard power transformer went bad and what to do about it. Continue being a Good Samaritan!!! 800.707.8725 And what about the filters? It is lovely here in Kansas today.
If you have any questions, please call us at 800-707-8725. Well I was certainly wrongI talked to the owner! Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. Their price was actually better than direct through EdenPure, and their customer service, including instructional videos, are top notch. He explained why the machine did that and solved my problem at no change. Their price was actually better than direct through EdenPure, and their customer service, including instructional videos, are top notch. Utmost professionalism and truly great customer service. Stay at this 5-star luxury hotel in Strasbourg. I received them that Friday afternoon . So mismatching with the rooms temperature is one of the reasons why your Edenpure heater wont turn on. I would have preferred more packing around that little circuit board but that is my only complaint. I'm very thankful and highly recommend AirNmore. The arrow indicates the location of the EdenPURE Model Number: Get the latest updates on new products and upcoming sales. I will tell everyone about this company! He gave me tips to try before trying to sell me any parts. To ensure you get the best. The price is $173 per night from Mar 16 to Mar 17. If you have any questions, please call us at800-707-8725. She had very specific requirements from her last heater. You can counter-check and plug any other appliance in the outlet to see if it is functioning properly. The parts also arrived quickly. Make sure the power outlet you are attempting to plug your EdenPURE GEN4 A4428 heater in to is truly supplying power. Air dry is recommended. Excellent e-mail communication and follow-up throughout. Excellent video to show me how to install the parts. EdenPURE Indoor/Outdoor Heater Model HEA-900. I would definitely recommend Paul to Eden Pure owners. To solve the issue, first, unplug the unit and then shake the unit forth & back. Within these 30 minutes, your heaters internal sensors will reset perfectly. Plug in another appliance or fixture such as a lamp to see if the power outlet works. Great customer service and the YouTube video's are awesome..Could not ask for any more information on completing this repair work. He always gets right back to you and is very knowledgeable. now when turning back on it lights all lights for a second or two and thats all it will do ! If you're buying a heater or parts, speak to Paul, he knows what he's talking about! These 20,000 Hour GEN 3 Upgraded Bulbs are backwards compatible with older Large Models and have 4 times the life expectancy of the older versions. EdenPURE Part -Circuit Board Ribbon Cable Connector - USRC043Compatible with Models:EdenPURE Trusted Comfort PE1500A5093 - RPE1500A5093/R EdenPURE US1000 - USA1000A4188/RTL - USA1000 - USA1000A4188TTEdenPURE GEN 4 - GEN4A4643/RTLEdenPURE GEN 4 - EdenPURE Part - Bulb Connector Set - USHC662Compatible with Models:
If you have any questions, please contact us by phone at800.707.8725 or by filling out the form below: Better Living with Air & More Michael Campbell 13:50 29 Jan 19 Great products and great customer service. We have also been servicing EdenPURE heaters for over 10 years. We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. The solution to your heaters 3 times beeping & stopping problem has been given in your previous comment. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Another possibility is that the room temperature is warmer than the preset temperature and thus, the unit will stop heating. They got my heater back up and running with no problem Go see Paul he will help you out Steve Merriweather 19:36 22 Nov 19 Thank you very much Paul for all of your assistance. You need to reset it whenever your Edenpure heater shuts off automatically or starts beeping. EdenPure heaters can reduce your heating bills dramatically during the cold seasons and add local warmth to a room. Do not use a high pressure water source or use any soaps or detergents. Dimensions: 12" X 9 3/4" X 1/16", EdenPURE Cloth Filter
your . I opted to buy a new unit. Heat sensor and circuit board were needed. Home EdenPURE Parts EdenPURE GEN 4 A4428 Parts, Heater Replacement Parts for your EdenPURE GEN 4 A4428 888.281.9031 After a our discussion, he suggestged the necessary part required to get the older model heater operatonal. 1 Year Warranty 6 Infared heating elements 5 short - 1 long Electronic Thermostat Temperature Adjustment Caster Wheels Heats Up To 1000 Sq. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. James Sherratt 13:45 29 Apr 18 It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. Highly recommended. it started and run perfict for one day. He always gets right back to you and is very knowledgeable. I have 10-year old EdenPure Gen 3 for use in my small office, and this winter it wasn't putting out the heat that it had previously, so I mistakenly ordered, directly from EdenPure, a set of six new heating elements (mistakenly meaning I should have opened up the unit first and done some continuity testing & inspectionooops). Great products and great customer service. Your filter must be dry before re-installing in your GEN4 heater. Excellent video to show me how to install the parts. Visually inspect the heating elements connection and replace the bad heating elements. Thanks so very much! Thermostat: Range 50 to 90 Degrees; Push Button Controls; IR Remote; Heats Up To 1000 Square Feet; Caster Wheels; Washable Lifetime Filter . Awesome customer service, friendly, knowleageable and a great American! It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. He suggested a clever, no-cost simple fix and it worked great! AirNmore is customer service focused. He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. Great guy and a super family run business to deal with ! does not include entire front cover)
Also, replace the faulty thermostat, blown fuse, and bad thermostat sensor to fix the heaters turning on and off trouble. Google Rating 4.9 AirNmore 4.9 Mary Pierce 22:47 06 Feb 23 Ordered fan motor for our edenpure xl1000 thru Amazon, and part was damaged. Is there another solution? heat setting). This includes Edenpure itself. EdenPURE is a leading national for breakthrough healthy home goods designed to save money on budgets, make life's tasks easier and improve healthy living. Your heater is a new one but it was stored for 10 years. 1,113 satisfied customers. I have placed an order and feel great about the product my mom will be using. IMPORTANT SAVE THESE INSTRUCTIONS. I greatly appreciated his willingness to walk me through the entire process. A search for AirNMore's website yielded their phone number and in short order I had the reason why the circuitboard power transformer went bad and what to do about it.
We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. I was going to order a replacement heating element but he told me it was probably the board.. Furthermore, the EdenPURE GEN4 Model A4428 heater was developed to provide supplemental heating to your living area in conjunction with another heat source such as a fireplaces or boilers.
How to Replace EdenPURE GEN 4 Heating Elements - YouTube 0:00 / 4:10 How to Replace EdenPURE GEN 4 Heating Elements Pure Energy LLC 45 subscribers Subscribe 118 18K views 4. He was very friendly, obliging & was willing to help me without any reservations or demands. Contacted Paul to assist me with the process. Plastic compression clip used to secure power cord where it enters the back of the unit. An example of this can be found at the bottom of this page. Nihal Gooneratne 02:16 18 Nov 20 On installing new bulbs my Eden Pure USA1000 was not blowing hot air. He suggested a clever, no-cost simple fix and it worked great! Sold out. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. Hopefully, following the above guidelines, you will fix your Edenpure heaters problems by yourself. I've NEVER had the owner of a well established business actually call me back and give me direct answers. I'm technically oriented and most manufacturers usually say "We don't sell any of your parts and don't have any technicians or tech literature to help you." I THEN inspected the circuit board and found a melted solder connection on the back of the relay. I picked Paul's contact details from internet. Only Compatible with: EdenPURE RPE1500A5093 and EdenPURE EdenPURE Part - PC Control Board Front Control Panel Cover
Very frustrating. Our bulb kit meets or exceeds OEM specifications. Cool down mode occurs when you turn off the unit or once the heater has achieved the desired temperature. This page contains a complete list of parts for the EdenPURE GEN4 A4643/RTL. Add the optional air purification kit to clean the air moving throughout your room. I was going to order a replacement heating element but he told me it was probably the board.. I ordered heating elements through Amazon, but sent from AirNmore. After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. heats and works for an hour or so, then blows cold. 888.281.9031 Thank you very much Paul for all of your assistance. Power button still RED. He always gets right back to you and is very knowledgeable. If it doesnt work, follow the solution guide in the heater wont turn on section in the article. Polly Sue 20:17 22 Jan 23 Sent an email to the website this past Saturday, inquiring about trouble shooting and parts from my wife's email not expecting a reply before Monday. What a lier. Heat from the copper tubing rides the humidity in the room and provides moist, soft heat -- ceiling-to-floor, wall-to-wall -- without reducing oxygen or humidity. I called because I thought I needed a replacement part. It was Sunday afternoon and I called the 800 number thinking there would be no one to answer. It is lovely here in Kansas today. I received the correct elements, but my heater was very old and required some different connectors. I called because I thought I needed a replacement part. I did it and its been fine since ! Best service I've seen in years. I was so impressed by his honesty and integrity that upon his recommendation I bought a Comfort Deluxe heater from AirNMore. EdenPure heaters are designed to operate at temperatures of less than 75 degrees F, so if your heater won't turn on, it may be because the room is too warm. & Mrs. Joseph C Commero Jeff Strong 21:54 02 Dec 19 Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? Lynn Bauer 22:23 16 Dec 20 Great customer service. If you experience your Edenpure heater is producing no heat, limited heat, or the fan not heating at all, be sure that the following factors are creating troubles: If your Edenpure heater goes through all of the above problems, you should follow easy solving ways below: Edenpure heater overheating is another aspect of the temperature issue. I picked Paul's contact details from internet. Eden Pure could not help me. Bob Villa backs it. Oh and he threw some snow in the box just to be funny.lollll.jk. ann simmons 23:05 21 Nov 19 I made two calls to them. It certainly was a pleasure to come to know him. Implies, it is certainly worth it. Better Living with Air & More stands behind every product they sell. They got my heater back up and running with no problem Go see Paul he will help you out Steve Merriweather 19:36 22 Nov 19 Thank you very much Paul for all of your assistance. I bought from him because he was so helpful! Chad M 21:39 11 Jan 22 Paul has helped me out with 2 different heaters. Thanks. Hopefully, your heater beeping issue will be solved. We have a gen 3 Model A4136-RTL that was working fine but I shut it off due to it being a warm day and it was too hot in here now that are weather is cold again the heater will not power on, you push the power button it makes a click sound but will not turn on. This is even if your desired temperature has been reached. What incredible customer service , instead of instantly pushing more new parts he took the time to listen and share his vast knowledge on these heaters . Our Edenpure heater works fine but it has an annoying squeak. It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. from . But I got that heater working, I am warm, and Paul helped me. Completely portable, these units employ advanced quartz infrared bulbs to safely produce heat. Electricity drives a powerful quartz infrared lamp. I get so stressed trying to fix something as it is a low skill on my totem pole. I have placed an order and feel great about the product my mom will be using. Could the thermostat cause this? !Regina aka A Damsel in Distress. Contractor's Assistant: Did you double-check the thermostat's settings? It would run and stop after 6 minutes for over 10 years lights lights! All the major problems and their customer service, including instructional videos, are top.! Knob to a room you double-check the thermostat knob to a room a second or two and thats all will... Paul and he was very friendly, knowleageable and a pleasure to find a company that is my only.! # x27 ; s 12 cents it & # x27 ; s Assistant did! Number: Get the latest updates on new products and upcoming sales awesome customer service the. Your heating bills dramatically during the cold seasons and add local warmth to a room only Compatible with EdenPURE! Clip used to secure power cord where it enters the back of the EdenPURE wont... 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In to is truly supplying power direct through EdenPURE, and their customer service solution to your door,,.