Restart your router if needed - unplug it and plug it back in again after a couple of minutes. With discovery+ you get: Your favorite shows and personalities from the best TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more . (I'm using smart TVs) This happens every single time I use it and doesn't occur with my other streaming services. It's rare, but it could be that malware snuck in somewhere. There is NO password that works when I reset my password, having it sent to my email account, I can reset the password, and have that password work on my computer, so I can view Discovery Plus on my computer, but that same password does NOT work using my Roku so I can't watch it on my television.I am at a complete and utter loss. People with a Discovery+ subscription found out that the app is consistently crashing and no longer working when accessed on Amazon Fire TV Stick. Please help us improve by selecting a reason below. If you're having any issues that we haven't covered, let us know and we'll look into them. There's something for everyone! Discovery Plus just points me back to Roku. that's *IF* I get ANY response from Discovery Plus. I have a problem with Disney+ Select the option you are having issues with and help provide feedback to the service. You might have to sign in to your discovery+ account again. Removed the Discovery+ channel from my Roku. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. If the Discovery Plus service isnt down, and youre unable to find any issues with your local network, device, software, or firmware, there may be an issue with your internet connection. Discovery Plus is a major streaming service provider that markets products and services at discoveryplus.com. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime You can rectify these issues without the need for Discovery Plus customer support, but you need to know the problem so you can potentially fix it. In these cases, the channel provider will need to investigate the issue in order to help resolve it. Advertisement. I contacted discovery plus help and they have been trying to help with the instruction of (uninstalling discovery plus, clearing the roku cache, unplugging and plugging back on, reinstalling the discovery plus), I did this like 5 times since monday and it wont work, can anyone please HELP?? Nonetheless, let's see what we can do about fixing Discovery Plus so you can go back to enjoying binging on whatever HGTV show you're on to now. Doing this fixes the issue often. Select which devices you want to remove. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. It's a long shot because this is typically a marketing page for the service, but if you're still not sure, it's worth looking. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 16:07. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Check if Discovery Plus is down for everyone or just you. 1. Typically, it means Discovery Plus won't work at all, but sometimes, it can cause freezing issues. Email as a contact option was discontinued as of April 3rd, 2019. If you're trying to watch Discovery Plus on your smartphone, restart it to see if the issue was with your phone rather than Discovery Plus. If you have this error on an Apple TV, you will need to restart the device. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If you think the issue lies with your connection speed, try rebooting your router. the app, clearing the app's data, and checking your internet connection are a few of the steps you can take to ensure the app works smoothly. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discoverys main channel brand to their own originals now. I do NOT know what to do next. If you attempt to exceed this number, you will receive the too many streams error. Motorola Reveals Its Rollable Smartphone Prototype at MWC 2023, But Who Is It For? If you're watching via your browser, try clearing your cache or using a different web browser. Download the Discovery Plus App. Although your internet might be working, it could be that you've reached a network bandwidth limit, or something else might be going on. Discovery Plus uses adaptive bitrate streaming, so the quality of the video is reliant on your Internet connection speed, so it will change with any fluctuation. Hi Autumn, this is not the experience we want you to have! TV-PG. Check your WiFi connection. If you encounter issues with the Discovery+ app not loading or consistently crashing, try these troubleshooting steps: This procedure should also be followed if the app crashes during commercial breaks repeatedly. If you use an ad-blocker on your web browser or have a VPN running, both apps can stop Discovery Plus from running effectively. As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads. Free standard shipping, exclusive offers and financing options. We're available 24/7 and looking forward to assisting you! Make sure you don't have a VPN working as your Internet connection speed may be considerably lower because of it. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. From there you can unsubscribe from any subscriptions you've made through Roku. You need to unplug some devices to restart them, while you need to power off others. With the HBO Max-Discovery+ merger, the Discovery+ help desk is a great resource for many streaming subscribers. Step 3: Select the app and then press the 'Delete' button. Try another device. Move your streaming device and wireless router closer together if possible, and remove any obstructions you can. If you have access to your modem, router, and any other network hardware, try rebooting everything. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on. Is Google Drive Downor Is It Just You? Planet,. There might be a problem with Discovery Plus, and the devs are currently working on it. Savor your favorite shows on your schedule! If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. For help identifying this type of subscription channel, read the detailed article aboutremoving a channel. Buffering, Freezing, and Black Screen Issues . Discovery is committed to facilitating and improving the accessibility and usability of its websites and applications. If you're using the app you can go ahead and close the app and relaunch it. Check Discovery Plus Servers. Limitations may apply. 8. The blue bar displays the response time, which is better when smaller. Get help with Disney+ account issues and questions: supported devices, login issues, update payment Sorry, there is insufficient stock for your cart. Brand names used in our stories are trademarks of respective companies. If you do not see an email from discovery+ in your inbox, please check your spam and junk folders. Method 3: Clear Cache Data. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? If youre using the web player on a computer, make sure the web browser is updated. Discovery Plus app keeps cache data for all the shows or saved documentaries you watch. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. Reinstall the app. The developer provided this information and may update it over time. Close the Discovery Plus app and reopen it. Reinstalling Discovery Plus is as follows: Step 1: Navigate to your smart TV's 'Home' screen. Please contact us via Live Chat for a faster response. She loves to write about the latest in entertainment, new technology, or aviation. Discovery+ issues, while not common, can put a stop to streaming your favorite entertainment rapidly. Watching the complaint volumes increasing, it appears the issue is widely impacting users and needs immediate scrutiny from the concerned parties. If you are still having issues, it is time to contact Discovery's customer support. We hope either of the two will quickly escalate this issue and forward it to the devs for a fix. Server is down. To get Discovery Plus back up and running, follow these troubleshooting tips: Check to see if Discovery Plus is down. Turning off the feature will stop the device from narrating or announcing the names of everything t, TV or projector displays an error message. Step 5: After a few . Learn how the long-coming and inevitable shift to electric impacts you. Reopen the app or browser and try to stream again. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. We understand how frustrating it can be and want to help try to fix it. Apologies for any inconvenience caused. To Subscribe it for free, follow these steps: First, Download and Install Google Pay. Here's how you can do this: First, try to reload the page in your browser. Relaunch the Discovery+ app and try to play the content again. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). Confirm your choice by selecting " Cance l". We support the latest version of the following browsers: For a better user experience we recommend using the latest version of the following browsers: Discovery Plus Supported Devices: What Devices Is It Compatible With? You can even try uninstalling and installing the app again. iPhone v. Android: Which Is Best For You? If the issue persistsfrom one channel after attempting the suggestions above, follow @RokuDanny-R's latter suggestion in his post above. If you've checked for a service outage and you aren't seeing anyone else with the same problem, the issue is probably on your side of things. Thank you for highlighting this to us. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: It is important to note that if you are experiencing buffering, freezing, black screens, or fuzzy video quality, it may be due to a variety of other issues. Reported on Monday and they keep track of the report by email with me everyday until it started working on Thursday. Fans of the Australian show will be happy to know that Home and Away 2023 is here, and it will be really For a better user experience we recommend using a more modern browser. If you're trying to watch on a TV or a streaming device, turn it off and back on again. Try playing the video on an alternative internet browser or device. Discoveryplus.com has been rated 2.1 out of 5 points. Get the Latest Tech News Delivered Every Day. I finally just found the subscription in my Roku profile, but my credit card has already been charged for the next 30 days.I need help (apparently need Roku's help) to get logged in to the Discovery Plus subscription that I have paid for (next 3 weeks.) Your web browser can cause software issues if youre using the web player on a computer; the Discovery Plus app is the culprit if youre using a phone, tablet, or streaming device. Discovery Plus currently costs $4.99 per month with ads or $6.99 without ads and accounts for the bulk of Discovery's streaming sub total, which the company reported to be 22 million. If you're experiencing some annoying playback issues that won't let you enjoy your video, like the video freezing up, endless buffering, the content getting fuzzy, or simply facing a black screen, there are some solutions. Try signing out of Discovery Plus and signing back in to see if it fixes the problem. If your device doesnt support closing apps, then shutting it off and unplugging it is usually the closest youll get. If youre using the web player, you can instead clear the browser cache of the web browser youre using. Here's How To Fix It, How to Fix It When WhatsApp Isn't Working, How to Fix It When Facebook Dating Is Not Working, How to Fix It When Microsoft Edge Is Not Working, 9 Ways to Fix It When Android Auto Is Not Working, How to Fix It When Disney Plus Is Not Working. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. To fix this error message, follow these steps: The AVFoundationErrorDomain-11819 is an error specific to iOS devices, including Apple TV. Kendra began her writing career over 5 years ago. Restart your Android or iPhone. In order to resolve this issue, you will need to clear the error from the system by refreshing the device. iPhone v. Android: Which Is Best For You? To do so: If you are experiencing issues finding your shows or saving new shows to the My List section on Discovery+, follow these steps: If you are using a Roku streaming device, you can also try deleting and downloading Discovery+ to your Roku again. Although Discovery Plus hasn't made any specifications regarding the minimum requirements, it's easy to know that you need at least 5 Mbps to stream pretty much anything of quality. Check our help page for step-by-step instructions on how to change your DNS. Sign out and back into Discovery Plus. I don't want to remove the subscription, but since the only troubleshooting advice on how to get Doscovery Plus to work after Roku upgraded the software, was to do a soft reset (done and didn't work), or deleting the channel and re-adding, which I cannot do. Re: Can't log into Discovery Plus Log into your Roku account via https://my.roku.com/account/subscriptions. With the help of this application, a user can watch Live Channels, Documentaries, TV Shows, etc like before. Restart the Discovery Plus app. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. For information on the new Warner Bros Discovery, please visit Warner Bros. Here is how to fix the most common Discovery+ errors. iPhone and Android have different ways of closing apps. Check to see if the problem exists on multiple devices. If you are using a web browser, Android device, Fire TV stick, or Roku, clear the device's data and cache. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. So, if you are going through any issues with your Internet speeds, even if we're talking about a fluctuation, you're going to notice that when streaming on Discovery Plus, as you would on any other service of this kind. Watch offline with Downloads now available on Android devices. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. The above graph displays service status activity for Discoveryplus.com over the last 10 automatic checks. To write about the latest in entertainment, new technology, or aviation the concerned.! ; Delete & # x27 ; button Android: Which is Best for you let you to check status... 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