staff, students, alumni, former students, etc.) This proactive intervention helps prevent escalations and help resolve issues before they become critical. Access our Customer Portal Wherever You're Located, We're Here to Help With 12 worldwide sales and operations centers plus our U.S. headquarters, we offer 24/7/365 service that covers nearly every inch of the globe. Stationary Arms. Are you a member of the media? Oracle Learning Subscriptions are an ideal way for implementers, administrators, and core functional team members to learn about your Oracle Cloud applications. Dial the AT&T Direct Access Number + area code + phone number. Licensed by the NFL. sharing, and communication all under one platform. Scroll through and sort our Positions by clicking any heading - Position ID, Position Title, Country, State or City. When Memphis citizens asked for improved protective services, the mayors team chose Oracle Cloud HCM to recruit experienced emergency workers. Use the AT&T Access Numbers drop down menu to select the country from which you are calling. Submit inquiries via multiple channelsdigital assistant, SMS, email, and social platformsfor fast replies. Here, you can initialize your account. The more we rely on technology in our daily lives, Chief Human Resources Officer, City of Memphis, Read an expanded version of this story on Oracle BrandVoice on Forbes. Only established in 1819 as a city within Tennessee, Memphis is the youngest of the major cities within the state. Leverage a solution that keeps highly sensitive employee data private and protected from outside threats. Thats correct. Were sorry. Oracles cloud-based platform also consolidates all employee data into one system, making it easier for HR team members to analyze and report on employee activities and trends. HR Help Desk allows administrators and managers to see how many SRs are in each of the queues, as well as how many SRs are assigned to individuals. You must have an oracle.com account to sign in to My Oracle Support. Tell us about the issue and we will reply as soon as we can, usually within 24 hours. We are with you throughout your journey, with the insight to drive the right actions, and the tools to help you maximize effectiveness. Only authorized employees and hiring authorities have access to the information submitted. We could not find a match for your search. Technical Support is just a given in today's world. Finally, they were excited about the ease of using social media to publicize job openings. section "Add" button . For more information about Oracle (NYSE:ORCL), visit oracle.com. Call 2-1-1 or access ourLINC database.Still need to get in touch with us? Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. Our goal is to help you gain value fasterby providing support for a seamless adoption of Oracle SaaS products. Email where you can be reached *. Confidently transition your workforce to the cloud. This online community is where you can pose questions, explore ideas, discuss Oracle applications, and connect with peers. Our engineers play an important role in the service request resolution process. posted holidays), The ITS Service Desk Hours:Monday Friday 8:00 am 8:00 pmSaturday 10:00 am 2:00 pmSunday 1:00 pm 5:00 pm, Chat Hours: Monday - Friday 8:00 am - 8:00 pm CDTLocation: Administration Bldg Room 100Email:umtech@memphis.edu. Last Updated: 2021-10-15 00:56:40 The City of Memphis reduced attrition among police personnel by 25% through a combination of improved compensation and benefits, management training opportunities, retention bonuses, and employee appreciation events. For questions regarding Oracle licenses, product questions, migrations or new license sales questions, downloading or installing a trial version of our software, Oracle Training Courses, Course Certifications, or any other questions call: For questions regarding on-premises support renewals, call the relevant Oracle Support Renewal Sales number listed below. My Oracle Support enables you to track your requests and reach out to relevant support teams who can prioritize and resolve your requests faster. 262 0 obj
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Service Requests. Rely on Oracle University to provide you with a single learning solution to attain the deep knowledge needed to build expertise and get certified on Oracle Cloud services. Overview 1.1 Purpose of RFP City is issuing this RFP for the upgrade of its Oracle E-Business, HR, CRM and Financial modules to Oracle version R12, fully described in this document (the "Services"). Unify HR data to gain a 360-degree view of each employees profile and history to learn about relevant issues. Video: Protect sensitive data with a help desk thats fully managed by HR with a single security model used across all Oracle Cloud products. Automotive Technician. Talk to a team member. The City of Memphis remains dedicated to building and investing in an environment of health . While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. You can also: reset your password, retrieve The citys leadership moved to replace its hiring, benefits management, and other on-premise HR applications with a modern, cloud-based application suite, Oracle Cloud HCM. Location: Administration Bldg Room 100. To maximize your experience with our website, please use Google Chrome . Automate replies and route complex inquiries to the right HR person for quick and personalized responses. Using HR Help Desk, SRs can be analyzed by channel, product, queue, priority level, or agent, and can be run as infolets or customized reports streamlining the overall management process. Sign up Check out ourOffice of Communications page, which is a one-stop shop for contacts and common questions. Support your entire workforce with the HR service and support they need to adapt to the new workplace. For more information, visit The University of Memphis Equal Opportunity and Affirmative Action.Title IX of the Education Amendments of 1972 protects people from discrimination based on sex in education programs or activities which receive Federal financial assistance. With the assistance of support engineers during implementation, more than 2000 free educational topics, and access to a wide range of support expertise, your road to success has never been so supported. Note: Any calls you make will be recorded and stored in line with local legislation unless you elect to opt out from this feature. The Oracle SaaS Support Services team continuously monitors your service requests to identify key knowledge gaps, configuration concerns, and key threshold boundaries that might indicate a concern early on or possibly impact the stability of deployment. Clearly identify which types of service requests and inquiries are trending, enabling you to proactively resolve broader issues. Oracle Employee Self Service Login Log on using your Username and Password assigned to all PGCPS Employees Click on PGCPS Employee Self Service listed in the Navigator Menu Click on the Employee Self Service you wish to access: Personal Information to change your address or personal data. (You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support). COVID-19 Updates. Here are some common contacts: As always, if you have an emergency, call 9-1-1.Are you a member of the media? 375.1323 Website: https://my.healthequity.com/, Benefit/Function: Deferred Compensation [457(b)]; Defined Contribution [401(a)] O: (800) 743.5274 / (901).864.8211 E: [emailprotected], Benefit/Function: Disability & Life Insurance O: (800) 368.1135 Claim Intake: (800) 378.2395, Benefit/Function: Medical, Dental & Vision Insurance O: (888) 796.0609 Website: https://www.bcbst.com/memphistn Benefit/Function: Healthcare O: (866) 926.9803 Website: https://www.bcbst.com/, Benefit/Function: Pharmacy O: (800) 282.2881 Website: http://www.expressscripts.com, Benefit/Function: Retiree Health Coverage and Reimbursement Arrangements (HRA) O: Pre-65-- (866) 201.0437 Website: https://marketplace.viabenefits.com/memphis/login Medicare Office: Pre-65-- (866) 201.0437, Benefit/Function: Voluntary Insurance O: (800) 325.4368 / (901) 507.8880 Website: https://www.coloniallife.com, Benefit/Function: Voluntary Insurance O: (901) 866.2190 (Local Agent), Benefit/Function: Employee Assistance Program (EAP) O: (901) 458.4000 / (800) 445.5011, Benefit/Function: Legal Insurance - Group# COM-18314-0001-001; MSCAA-18314-0001-002; Center City-18314-0001-003 O: (800) .819.6010 Website: https://www.araglegal.com/, Location: 1520 Union Ave, Memphis, TN 38104 O: (901) 725.9055 Hours: Monday and Friday: 08:00AM - 04:00PM Tuesday, Wednesday, and Thursday: 11:00AM - 07:00PM, City of Memphis Employee Healthcare, Retirement & Disability Services, Click Here for Oracle Fusion Self-Service, Click Here for Instructions on How to Update your Mailing Address, https://marketplace.viabenefits.com/memphis/login. Leaving City of Memphis Employment. Information Technology. Home - City of Memphis - Memphis, TN Government Mayor Jim Strickland City Court Clerk Finance Law Public Works City Council Communications Fire Department Libraries 311 Boards and Commissions Data-Driven Memphis General Services Memphis 3.0 Contact Us Solid Waste Management Engineering Division of Housing & Community Development You can even earn professional recognition with digital badges and champion levels. We've added a live chat channel, specialized implementation support teams, a more comprehensive service request dashboard, and proactive service request monitoringall focused on your personal cloud journey. 125 N. Main St. Room #438. Finally, they were excited about the ease of using social media to publicize job openings. By putting application paperwork online, city recruiters also could draw from anywhere in the country, rather than just locally. Only applicants seeking employment with Rose and lawfully authorized to work in the designated country will be considered. Teams is the hub for group collaboration in Microsoft 365 that integrates people, Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store. Va AT&T Direct: 1999119 conectar a 877.767.2253, Va AT&T Direct: 800.1288 conectar a 877.767.2253, Va AT&T Direct: 138126 or 9999190 0800-222-1288 conectar a 877.767.2253, Va AT&T Direct: 800.0.123 conectar a 877.767.2253, Va AT&T Direct: 1.800.872.2881 877.767.2253, Va AT&T Direct: 1.800.0174 conectar a 877.767.2253, Va AT&T Direct: 008.11.800 conectar a 877.767.2253, Va AT&T Direct: 000.410 conectar a 877.767.2253, 2 Stage dialing: First 00.111.11 then 800.379.0402, Oracle has withdrawn all operations in the Russian Federation. This proactive intervention helps prevent escalations and help resolve issues before they . For more information about IT security, please visit the ITS security website. 2. In order to establish stronger security protocols, SeeClickFix no longer offers the ability to report issues on SeeClickFix as a guest. This means residents will need to sign up for a SeeClickFix account before reporting an issue. Which is why Oracle SaaS Support Services engineers work with your team throughout implementation and stabilization. Education is key to your cloud success. or . Route complex questions to the right HR person, ensuring quick and personalized HR service delivery for each employee. City of Memphis recruiters now ask all candidates to fill out job applications online and upload supporting documents, and they keep track of candidates progress through an automated workflow. We suggest you try the following to help find what youre looking for: Deliver quick, consistent, and intelligent HR services to every employee. Essentially, our HR team is taking care of the employees who take care of our citizens.. Our technical, product, and domain expertise will help advise, guide, and support you in taking the right steps to reach your goals. Click on the "Me" icon 7 : Click on . Health Reimbursement ArrangementsGroup plan O: (866). relative. Beware of phishing emails that attempt to lure you to malicious websites. Watch for email notifications about your password changing. You can reach to the customer support for the memphis city employee login support anytime you feel that you are unable to login into your account. Have a service request, like a missed garbage collection, a pothole, or a code violation? And the city brought in 419 police recruits since 2016, resulting in a net gain in officers. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. Were sorry. Outages: 901-544-6500 | Billing Questions: 901-544-6549 | Emergencies: 901-528-4465 | En Espaol Drive instant user productivity, reduce costs, increase employee satisfaction, and stay up-to-date with each release. 1 ESS1 Personal Information. The service request dashboard provides an online view of outstanding and historical service requests. the more likely we are going to run into techy-glitches. Sign up to get your news from the source. Essentially, our HR team is taking care of the employees who take care of our citizens.. Oracle also offers comprehensive support to help navigate available Oracle resources and help resolve any nontechnical questions you may have regarding your Oracle SaaS products. The Oracle SaaS Support Services team continuously monitors your service requests to identify key knowledge gaps, configuration concerns, and key threshold boundaries that might indicate a concern early on or possibly impact the stability of deployment. *Required. Easy to assemble. Create a service request and the Oracle SaaS Support Services team will quickly answer your questions. 2 1. See our page about Microsoft Teams for more information. Organization/Vendor Contact Information. If you are unable to login with this method then look for the help from the memphis city employee login help desk, either through the chat option on the website, helpline number or email address. Click Here for Instructions on How to Update your Mailing Address. vii E-Business Suite Home Page. All UofM affiliates (faculty, Specialized Oracle Support tools and resources at your fingertips. Memphis Div of Human Resources - City of Memphis Employment 125 N Main Street Suite 406 City Hall Memphis, TN 38103 (901) 636-6800 www.memphistn.gov About this Provider Job Finding Assistance Email Phone View larger map Get directions Want to save this page for later? University of Memphis. Memphis is located within Tennessee on the fourth flood plain on Chickasaw Bluff which is just below the Mississippi and Wolf River. For more info go to, Toll Free: 800.844.0538 (Saudi Telecom Fixed and Mobile Network), Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005), Using AT&T Direct Access Number 00-800-01001 (provide access number 800-711-1005). And because the platform is self-service, employees now can do tasks such as change their addresses and phone numbers, sign up for training, and work on performance reviews without approval from a manager. Benefit/Function: Employee and Retiree Benefits O: (901) 636.6800 Fax: (901) 636.8486 Interested in learning more? Got a Question? Ask You can use the311iTracker toolto check the status of your service request or find out what Service Request Incidents are in your area. Oracle HR Help Desk is a scalable and unified service request management solution that makes it easy for employees to find answers without the risk of sensitive data getting into the wrong hands. Para numeros telefonicos, por favor refierase al pais de preferencia. x CMEM EMPLOYEE SELF-SERVICE. Enable collaboration within each service request via conversations and document sharing among stakeholders. Visit the AT&T World Traveler to obtain your AT&T Direct Access Number. hb``e``hAXc_
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<. will be encouraged to visit the University's self-service Identity Management website. It is also the largest city within Tennessee as it was home to around 653,450 people within 2013. Email: umtech@memphis.edu. It increased employee engagement by 14 percentage points, as measured by an independent survey of employee opinions about city leadership, culture, and resources. This specialized implementation support starts as soon as you become a customer and will last 90 days past go-livegiving you confidence that you are set up for success. Sorry you're having trouble with your Oracle Account. Part of the Oracle ME employee experience platform. Start Enrollment. Oracle's SaaS Support Services provide you with the tools you need for a successful cloud partnership. Chat Hours: Monday - Friday 8:00 am - 8:00 pm CDT. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, about EnerVision Assessment Report of MLGWs RFP for Power Supply, about STATEMENT FROM FIRE CHIEF GINA SWEAT, about Video footage of incident between Tyre Nichols and Memphis Police Department, about Memphis Convention Center Commission Regular meeting, Division of Housing & Community Development. When Jim Strickland became mayor of Memphis in 2016, he promised to revitalize the citys workforce and improve the delivery of city services to more than 652,000 residents. The citys leadership moved to replace its hiring, benefits management, and other on-premise HR applications with a modern, cloud-based application suite, Oracle Cloud HCM. content, and applications. Employee Self Service Oracle Fusion (personal information) Oracle EBS and Oracle Fusion FAQs Personnel File Request Tuition Reimbursement Tuition Reimbursement Verification Submission Updated Secondary Employment Form Instructions Employment Verification Negotiations 2022 Form Having trouble navigating Oracle Fusion? You can also view our calendar for announcements and upcoming events, participate in industry-specific discussion forums and idea labs, and receive notifications of release updates, upgrades, and new product functionalities. Report them to 311 by calling 3-1-1, visiting311 onlineusing the Memphis 311 app on your smartphone.Need connections to community services? Call 1.800.223.1711 for technical or non-technical questions regarding your supported Oracle products, product downloads, My Oracle Support portal, or related support questions. Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. We suggest you try the following to help find what you're looking for: Go with an industry-leader. Renew online. Click on the . Retirement & You. However, you can still report anonymously, if you choose to do so. You can use the 311iTracker tool to check the status of your service request or find out what Service Request Incidents are in your area. View past, pending, and future renewals. Were sorry. Service RequestsTo request help, submit aservice requestonline. Talk to a team member about Oracle Cloud HCM. Baylor University replaces its manual systems with Oracle's integrated suite of applications to enhance user experience, gain real-time insights, and improve organizational agility to deliver the best student and employee experience. Don't have an Oracle Account? Support the Memphis Police Department, a 3,000 member organization, including its command structure, for computer, peripheral, network, software and troubleshooting needs, maximizing usability and . And because the platform is self-service, employees now can do tasks such as change their addresses and phone numbers, sign up for training, and work on performance reviews without approval from a manager. Leverage embedded Oracle Transactional Business Intelligence to measure the effectiveness of service requests. Mesh back and seat designed for comfort with extra lumbar support. The ITS Service Desk Hours: Monday - Friday 8:00 am - 8:00 pm. Take a walkthrough with one of our experts. on your all devices. Why City of Memphis chose Oracle While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. Hearing impaired customers in the U.S. who need to speak with an Oracle Support representative may use a telecommunications relay service (TRS); information about TRS is available at, To renew your on-premises support, log on to, For questions regarding on-premises support renewals, log a. _recollect_config = { area: "MemphisTN", name: "calendar" }; Stay informed on what matters in Memphis. Oracle University's Guided Learning solution offers in-application guidance to accelerate your Oracle Cloud SaaS adoption. Oracle understands SaaS and the potential complexities that companies face when taking on a cloud transformation. City of Memphis Employee Healthcare, Retirement & Disability Services. Select the Position ID to learn more! Oracles Platinum-Level Support Services provide enhanced support to help increase performanceat no extra cost. Oracle HR Help Desk is a scalable and unified service request management solution that makes it easy for employees to find answers without the risk of sensitive data getting into the wrong hands. If you did not change Create a free account! in its Password Reset service. Microsoft Teams is available to all faculty, staff and students. Check the spelling of your keyword search. Use synonyms for the keyword you typed, for example, try application instead of software.. City of Memphis recruiters now ask all candidates to fill out job applications online and upload supporting documents, and they keep track of candidates progress through an automated workflow. %PDF-1.6
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Product Features: Standard size, mid back task chair perfect for home office or your corporate office space. They believed the automated recruiting, hiring, and onboarding capabilities would help the city streamline its several-step process to attract and retain top 911 operators, police officers, and firefighters from around the country. This includes a UofM employee, friend, or Title IX states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance" 20 U.S.C. Check the spelling of your keyword search. Memphis, Tennessee. At the top of residents wish list: faster responses to 911 calls and a stronger firefighter and police presence. Teams brings simplicity to teamwork by joining collaboration, Use synonyms for the keyword you typed, for example, try "application" instead of "software. At the top of residents wish list: faster responses to 911 calls and a stronger firefighter and police presence. Microsoft Information Technology. And the city brought in 419 police recruits since 2016, resulting in a net gain in officers. 311, (901) 636-6500. Benefit/Function: Employee and Retiree Benefits O: (901) 636.6800 Fax: (901) 636.8486 E: [emailprotected] Website: https://www.benefitsmemphis.com/, Benefit/Function: Flexible Spending AccountsMedical and Dependent Care; 9,414 were here Our ACRE Board Officers provide countless years of experience and knowledge in City Management and serving the citizens of Memphis . Sign up for our monthly HR Matters newsletter featuring the latest HR industry buzz delivered straight to your inbox. Using Oracles support portal, you can ask technical and nontechnical questions and search the extensive knowledge base for best practices, common questions and issue resolutions, training and more. You can reach to the customer support for the city of memphis employee oracle login support anytime you feel that you are unable to login into your account. Private-sector veteran, Alexandria Smith, was hired by Mayor Jim Strickland as the new chief HR officer to improve the morale of employees and enhance the delivery of services to more than 652,000 citizens. City of Memphis Oracle R12 Upgrade RFP 1 1. Netherlands Antilles: We suggest you try the following to help find what youre looking for: Oracle is dedicating significant resources to ensuring that youas the customer of a predecessor company that is merging with Oraclereceive special handling and extraordinary support during our transition of people, processes, tools, and company entities. will no longer, administratively, change passwords. The center willRead More about Warming Center to open Tonight at GreenLaw Community Center, EnerVision, Inc. (EnerVision) was contracted by the City of Memphis to conduct an independent assessment of Memphis Light, Gas &Read More about EnerVision Assessment Report of MLGWs RFP for Power Supply, FOR IMMEDIATE RELEASE Media Contact: Qwanesha Ward Public Information Officer P: 901-636-5478 Email: MFDPIO@memphistn.gov January 30th, 2023 On January 7th,Read More about STATEMENT FROM FIRE CHIEF GINA SWEAT, These videos were recorded on the evening of January 7, 2023, in Memphis, Tennessee. Adoption of Oracle SaaS products extra lumbar Support your smartphone.Need connections to community Services area... Pm CDT city of memphis oracle help desk the largest city within Tennessee, Memphis is located within as... Wish list: faster responses to 911 calls and a stronger firefighter and police.! Rose and lawfully authorized to work in the country from which you are calling fasterby providing Support for seamless! To run into techy-glitches HR data to gain a 360-degree view of each profile! The mayors team chose Oracle Cloud HCM informed on what matters in Memphis: Standard size, mid task! About the issue and we will reply as soon as we can, within... Out to relevant Support Teams who can prioritize and resolve your requests faster the ITS service Hours. City recruiters also could draw from anywhere in the country, State or.... Health Reimbursement ArrangementsGroup plan O: ( 866 ) chose Oracle Cloud HCM to recruit experienced workers... Try the following to help find what you 're looking for: Go with an industry-leader the... Clearly identify which types of service requests and inquiries are trending, enabling you to track your requests faster chair... Your search NYSE: ORCL ), visit oracle.com youngest of the media delivered straight to your inbox.! Or a code violation on SeeClickFix as a guest to measure the effectiveness of service requests: ( )... Support for a successful Cloud partnership an environment of health inquiries are trending, enabling you to websites. Seeclickfix account before reporting an issue highly sensitive employee data private and protected from outside.! Inquiries are trending, enabling you to track your requests faster Position ID, Position Title, country rather! Your Oracle Cloud HCM to recruit experienced emergency workers you have an oracle.com account to sign up Check ourOffice... Enable collaboration within each service request and the potential complexities that companies face when taking a... Memphis remains dedicated to building and investing in an environment of health inquiries via multiple channelsdigital assistant SMS. Top of residents wish list: faster responses to 911 calls and a stronger firefighter and police presence before become. Emails that attempt to lure you to malicious websites potential complexities that companies face when taking on a transformation. To malicious websites longer offers the ability to report issues on SeeClickFix a. 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Community is where you can still report anonymously, if you did not change create a service request, a! Member about Oracle ( NYSE: ORCL ), visit oracle.com for our monthly HR matters newsletter featuring latest... Administrators, and social platformsfor fast replies and protected from outside threats a.. And help resolve issues before they that keeps highly sensitive employee data private and protected from outside threats in service... For our monthly HR matters newsletter featuring the latest HR industry buzz delivered to... Touch with us: ORCL ), visit oracle.com, State or city view of each employees and! The & quot ; button to proactively resolve broader issues questions, explore ideas, discuss Oracle applications, social! Smartphone.Need connections to community Services you gain value fasterby providing Support for a successful Cloud partnership a. 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Member of the media of your service request resolution process your requests and reach out to Support... Did not change create a free account route complex inquiries to the right HR person, ensuring and... Oracle University 's self-service Identity Management website of each employees profile and History to learn relevant... Seamless adoption of Oracle SaaS products Leadership team route complex questions to the information submitted team members to about! Sms, email, and social platformsfor fast replies obtain your AT & T Direct Number! Trouble with your Oracle Cloud HCM member about Oracle ( NYSE: ORCL ), visit.... A city within Tennessee as it was home to around 653,450 people within 2013 Check the status of service. Of health Me & quot ; Me & quot ; icon 7 click. Your smartphone.Need connections to community Services of service requests and reach out to relevant Support Teams who can prioritize resolve. 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Corporate office space ( faculty, staff and students the service request via conversations and document sharing among.... # x27 ; T have an Oracle account team throughout implementation and stabilization city of memphis oracle help desk! T Direct Access Number, you can still report anonymously, if you did not change create a account... Chair perfect for home office or your corporate office space Oracle Cloud applications quickly answer your questions out. ; T have an Oracle account database.Still need to adapt to the right HR person, ensuring and... Interested in Learning more down menu to select the country from which you are calling Memphis... Former students, etc. please visit the AT & T Direct Access +... State or city for quick and personalized responses residents will need to adapt to right. You are calling residents will need to sign in to My Oracle Support tools and resources AT your.... O: ( 901 ) 636.6800 Fax: ( 901 ) 636.6800 Fax: ( )! 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