Everything was special, food excellent in both the buffet and the a la carte restaurants. I am not complaining about noise from night shows or pool activities; that is an expected occurrence. Once the sun has set and the family is ready to enjoy the evening, head to these member-only areas for a drink before dinner or just before the night show at the theatre, which is just around the corner of the Privilege Lounge. Service at restaurant and bars was awesome . He then tried to get us to agree to a lesser package for half the cost.We refused this which increased his aggression, by this time he was extremely intimidating and shouting. Bahia Principe Luxury Akumal: Very good service and amenities - See 13,358 traveler reviews, 16,939 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. Taxes and fees that are shown are estimates only. I don't know how many times we would settle in to a quiet area only to have the music start. We will make sure your stay is nothing else but a great experience once again.Please do not hesitate to contact us at: info.akumal@bahia-principe.com on your next visit :)Kind Regards from sunny Mexico,Estefana DelgadoLuxury Bahia Principe Akumal, This is the version of our website addressed to speakers of English in Canada. Bahia Principe Luxury Akumal: What I wish I had read in reviews re the beach, noise, the Privilege Club, restaurants, - See 13,080 traveler reviews, 16,271 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. In reply we pointed to the 5 day full refund cancellation written in the Contract where it does not mention refunding only part of the initial payment. Bahia Principe Luxury Cayo Levantado. The staff is wonderful. They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. Tripadvisor performs checks on reviews. We thank you for letting us know your observations and we sincerely regret for have not met some of your expectations, We appreciate the time that you disposed to share your valuable feedback with us.We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. Once again a perfect stay, I can not praise the staff enough for there friendly service nothing is too much trouble. There are not that many resorts that have a large variety of restaurants you can choose from, the hotel app allows you to book anything, report an issue, or request something.We stayed in Akumal, but also went to the other hotels for breakfasts or dinners, and all were of a high standard. In all we were spoken to by 9-10 different people.Bahia Privilege Club WARNING.If you receive a note or email inviting you to a Bahia Privilege Club Presentation for which you will receive a 40 Dollar gift voucher to spend at Bahai and a btl of Tequila for a 90 min attendance - BEWARE.The 90 mins turns into 4hrs.You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating.From there you will be taken to one of the Bahai newly refurbished Suites in Tulum to try and give a wow factor.Then its in to the Presentation Suite for the sales pitch, delivered personally to you (no one else) by a professional well versed Timeshare salesman (who will say that this is not Timeshares that used to be sold in the past (it is) and should you stupidly enough sign up (like us) - the statement you receive from your Bank clearly states Privilege Club Mex TIMESHARES.They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. Be nice to the staff, respect them and treat them well--they will give you all the privileges and smiles you need." Grab a bite at the nearby snack bar, the Truck. Couldn't have asked for better service. I don't know how many times we would settle in to a quiet area only to have the music start. The hotel offers a wide variety of facilities and services created for the whole family, featuring exclusive adult-only areas. 4.5-star luxury property by the ocean. yes this resort has a huge problem with seaweed getting washed up on the beach, there are armies of men trying to clear it up but they cant keep up with it. And that didn't change if you tipped or not! Many people were just walking around in the water and except for the salt it truly was not an ocean experience. We are very proud to have made a contribution into your excellent holiday.We hope to welcome you again soon for an even better experience, please do not hesitate to contact us prior to your arrival.Warmest regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal. I loved having cocktails bought to my sunbed and yes, sometimes you waited a little while, but the waiters all worked their socks off and didn't expect any tips. Activities include three swimming pools, the beach, a kids' mini club for children ages 4 to 11, a teen club for children ages 11 to 16, a children's water pa Bahia Principe Luxury Akumal: A holiday made even better with Privilege Club - See 12,969 traveler reviews, 16,049 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. Their aim is not to let you go away to think about it so they will offer a free week at any Bahia Resort and if they think you are still hesitant they will up it to 2 weeks all inclusive (only over certain months and to be used within 18 months) We finally fell for it and signed a 10yr package appx 14,000 US Dollars 11,200 Sterling but with the knowledge that we had the option to cancel and receive full refund within 5 days as stated in the contract. The quilt had a yellow stain on it!! Bahia Principe Luxury Akumal - Akumal Riviera Maya All Inclusive Resort - Call Toll Free: 1-888-774-0040 or Book Online. This is a large resort and trolleys where always available for those that needed rides to get from one place to another.The ala cart restaurants were very good but so was the main buffet.. We flew air transit and I cannot say enough good things about them. Clean towels twice a day, minibar restocked daily, turndown service all make it that little bit more special. Would we go back? Prices are the average nightly price provided by our partners and may not include all taxes and fees. Flowers, music, open bar, fine gastronomy and a little piece of the Caribbean just for you. Experience the Riviera Maya like never before, with a tropical cocktail in hand. Bahia Principe Grand Tulum: Great resort! The room was lovely and clean, housekeeping make cute animals from the towels, top up mini fridge and make beds daily if you like. Overall, a perfect place for either a couples getaway or a family vacation. Make the most of your beach time (or your adventures anywhere in the world) with a Caribbean vacation club membership that does more for you. Dear Guest.Thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection and for taking the time to share your recent stay with us.It is great to know that you really had a good time with us.We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Kind Regards from Mexico,Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. Taxes and fees that are shown are estimates only. This 10yr package gave you 30 weeks however, 15 had to be taken at a Bahia where your room would be a fixed price of 226 per week however you would have to buy the full All Inclusive package during your stay, plus the Air fares and Transfers.The following day I compared what 2wks as a Privilege Club member at Bahai Akumal would cost us against a full Tui holiday package (same dates) and Tui worked out almost 1000 cheaper and much less hassle. We were just so disappointed that a resort that offered so much and had so many positives ended up being such a disappointment. Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I couldnt eat it and had to waste them all. Xaha Villas Suites & Golf Resort. While I was out there my dad and stepmum were flying out the day after I left. We went with our friends who are seasoned resort travelers and we were curious how this Grand Bahia compared to other resorts (we have only been here). . Great girls get away. Review tags are currently only available for English language reviews. and we would have to go off site. !We truly understand your review and appreciate the opinion that all of our present and future customers may have. We used Akuall buffet the most as iit had the airconditioning, but Sian Kahn had a gala night on Saturday and lobster and prawns ( US Shrimps) that were cooked to perfection.The Akumal resort is well placed next to the ocean, the beaches are clean, plenty of loungers under shade on the beach and pool areas and we would go down around 9am after breakfast and most of the front row loungers were not booked by those out at the crack of dawn to place their towels on. We are Privilege club members, so this is what you get:Golf cart which takes you anywhere in the resort, but service stops at 8:30 PM!! Prices are the average nightly price provided by our partners and may not include all taxes and fees. My coffee sometimes was there and sometimes it wasnt. The rooms need a complete refurbishment!! All the services to coordinate your vacation at a click's distance. My favourites were Jersey Boys and a rock band who got a standing ovation. We are all glad to help. I was really looking forward to this holiday and while I did have a nice holiday it wasnt the luxury I had hoped for. Photos. Dear Guest,First of all we would like to thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection.We are glad to hear that you enjoyed your time in our hotel and we appreciate that you took your time to share your experience.The suggestions we receive from our guests are very important to maintain the quality and service.We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. TERRACE . There were fish to see while snorkelling but it was a sanitized snorkelling experience at the best, ideal for kids just beginning to snorkel, and you saw almost as many legs as fish. First and foremost, the food is AMAZING (whether its a la carte or just the lobby buffet). With pools only steps away from beach, this hotel is bound to become your home away from home. ake a mask and snorkel, lots of pretty fish in the warm waters.The beach bars are well placed and staff do take orders.Staff. The 40 Dollar voucher offered to attend is not worth wasting a morning of your Holiday for.Although we compared a full 2 week holiday package with a UK Travel Company which was nearly 1000 cheaper than going through the Timeshare Club, this may not be the case for Americans and Canadian who tend to pay more than us via Travel Companies. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Dear Guest,On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal.We appreciate you are letting us know your comments and observations, be sure all of them are forwarded to every department in charge in order to apply the proper measures that guarantee the satisfaction of our clients. Find out our Bahia Principe Luxury Akumal Resort. Aircon worked very well. There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. guests. Lock in the lowest price from these sites. Do not hesitate on contact us at: info.akumal@bahia-pricipe.com on your next vacations !Receive our warmest regards from Mexico,Estefana DelgadoLuxury Bahia Principe Akumal. ;- )Kind regards, Geraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection. This music boomed from the pool areas and bars onto the beach. Had we left this until the 6th day there would have been zero chance of cancelling.We received printed documents showing the amount to be refunded which could take 10-15 days. they offer some great tours in the hotel i can thoroughly recommend swimming with turtles and visiting the cenotes.the shows in the theatre in the evenings are great.excellent sports bar.very nice A la carte restaurants- rooms could do with being updated.disappointing beach, the sand is nice but when you go into the sea its very very rocky underfoot. Lock in the lowest price from these sites. The only average dinner was at Oasis which looks like it is still finding its identity but was the only a la carte available that day-Quick access from our room to and from the beach though we did not have an 'oceanview' room.-Top shelf unlimited tequila!-Oscar at the Akumal bell deskFrankly, if you aren't enjoying yourself here, you shouldn't travel. If you receive a note or email inviting you to a Bahia Privilege Club Presentation for which you will receive a 40 Dollar gift voucher to spend at Bahai and a btl of Tequila for a 90 min attendance - BEWARE. They told us it is an extremely nice resort, great food and service. Check in was prompt, butler service was at our room to check on us daily. Services, Activities and Entertainment: Privilege Lounge*. The room on arrival smelt musty and was very off putting!! They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. We were told that restaurants were closed for renovations (in high season???) Cayo Levantado Resort. I had a two week break at the Bahia principe akumel in Sep 2015.the complex is huge and has another two hotels on the same complex.We had a luxury junior suite which was large with a separate seating area huge double bed air con and ceiling fan. Adult-only Privilege Beach at BP Luxury Akumal*. See 13,361 traveler reviews, 17,483 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. Tras un bao en una de las 6 piscinas al aire libre o 5 baeras de hidromasaje Your evaluation is of special importance and please be assured that we have shared your feedback with the rest of the team.We hope to have the opportunity to welcome you again in the future.Our Best regardsGeraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection. Tripadvisor performs checks on reviews. So much selection so will cater to everyones tastes! Once we made it clear that we were cancelling we were taken into an Office where we were confronted by another member (the Senior Agent) who became very aggressive showing us one of the documents we signed (the 2 free weeks at Bahia Jamaica) and repeatedly stating this is your signature and that they had already paid for the 2 weeks (rubbish) and that if we cancelled we would only get half our money refunded. Cant wait to go back.More, Dear Guest,On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal.Positive comments always motivate the staff to provide excellent service.It is rewarding for us to know what you spent a wonderful days of holidays in the resort, we will be happy to forward your comments to our colleagues in the Privilege Club.Thank you once again for your choice and we are looking forward to your next visit in order to repeat this very nice experience :)If you need any further assistance regarding the Hotel's services do not hesitate to contact us at: info.akumal@bahia-principe.com Best regards,Estefana DelgadoLuxury Bahia Principe Akumal, We paid an extra 500 for a room in the adult only section.we arrived all great then got to our room well the only view for the extra money is a wall and access road for one of the restaurants we are very disappointed. This will be hard to beat. . Log In. See more of Privilege Club on Facebook. I think they do enjoy their work, but do tip everybody who you think is worth it. The staff is wonderful. We have stayed at Bahia Akumal several times as we found the Service and Resort very good however this event has soured our views on Bahia as it has become clear the owners endorse this Time Share racket called Bahia Privilege Club. Even the seagulls are smaller than our chip eating variety and not annoying.Transport. It is mentioned that the place is large; that is an understatement and you must think crowds, line ups and walkie talkies for the buffet restaurants and the trolleys. Worth every cent! The net curtains were not the same length and one was discoloured!!! Services, Activities and Entertainment: Privilege Lounge*. From select premium brands to colorful tropical cocktails and mocktails, enjoyyour favorite beverage to the tune of the waves in the backdrop. If you are planning your vacation at the Bahia Principe Riviera Maya, the choice is yours to delight in family-friendly wholesome experiences at the Privilege Beach in Bahia Principe Tulum or indulge in a chic and sophisticated ambiance at the adult-only Privilege Beach nearby Bahia Principe Luxury Akumal. . See more of Privilege Club on Facebook. We said go ahead and call them (no way was he going to do that) We stuck it out against this despicable individual and demanded our full refund as our Legal right. Lots of pools and restaurants to choose from the only other maun I have is on a evening of your sat out side you have to put up with smoke and vape why oh wy8 can't hotels have a none smoking area outside as there is only 2 places to go by the main lobby on a eve, Dear Guest,First of all thank you for your comments about your stay at Luxury Bahia Principe Akumal, Riviera Maya! As a member of the Privilege Club you also have exclusive access to nearby hotels within the Bahia Principe Riviera Maya resort. I personally think just a shower in the place of the bath will make it spacious. The activities are so fun (families or couples). The 90 mins turns into 4hrs. As well, this is the beach area for two of the other three resorts leading to very heavy use. As well as shops in the hotel which sell all your basics, suncream, painkillers, toiletries. Some services may be subject to additional charges, Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands, *Services and facilities exclusive for Privilege Club members, Services subject to change without prior notice. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Book now! You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating. I liked the beach as there was always sunloungers available at any time of the day and with parasols. 120. Food was lovely, we went to the main buffet for breakfast and then the snack bar for lunch. They told us it is an extremely nice resort, great food and service. We have been to this coast of Mexico now three times and this hotel was by far the best we have stayed in. Our favourite restaurants were the Arlequin and Dolce Vita. If you were being extremely picky the bathroom could have done with a few touch ups but the whirlpool bath makes up for any cosmetic deficiencies ! Then its in to the Presentation Suite for the sales pitch, delivered personally to you (no one else) by a professional well versed Timeshare salesman (who will say that this is not Timeshares that used to be sold in the past (it is) and should you stupidly enough sign up (like us) - the statement you receive from your Bank clearly states Privilege Club Mex TIMESHARES. Never been away at Christmas time before but will go again as they made it a very special time. The Privilege Club is such an upgrade! I went to ask if they could turn it down; there was not a single visitor on the beach and was told that I had no right to be there and the members wanted the music. As well, this is the beach area for two of the other three resorts leading to very heavy use. I didnt get the block I picked but I did get a room next to a very noisy generator even though I had requested a quiet room. Bahia Spa & Gym MORE INFO. Its nce to hear the birds. Gran Bahia Principe Akumal Riviera Maya Mxico. Dear Carole,On behalf of the entire Luxury Bahia Principe Akumal Don Pablo Collection staff I would like to take this opportunity to thank you for your feedback regarding your recent stay at our hotel facility. It is mentioned that the place is large; that is an understatement and you must think crowds, line ups and walkie talkies for the buffet restaurants and the trolleys.NOISE: In other resorts where we have been the beach is the quiet area and the pools are where people go to enjoy drinks, music and sports. Recapping on the presentation I concluded there was no other people who had signed up it was members of their team clapping as part of the ploy to get us to sign.After the event I contacted some of their listed Hotels in Scotland to find there was no guarantee and its highly unlikely that you would get a 3-5 day break at the price stated. 120. We stayed at the Akumal and it was so much nicer than Coba. Services subject to change without prior notice. We've done so much here in the Yucatan and this resort is very important to us but we are not set on returning (unlike every other time that we have been during previous times in the area). Each day promises to deliver an unforgettable memory of your vacation in Punta Cana. A fantastic holiday. You could snorkel and see plenty of fish in the swimming area.All properties where well maintained. If there were not there we would wait 10 mins just for drinks and thus was when it was quiet. Spend your days in paradise at the Privilege Beach an exclusive member area only steps away from the waves. Others found the sales pitches very annoying. All your observations are well received and we will do our best to reinforce the areas mentioned.Please do not hesitate to contact our Public Relations/Guest Service colleagues in order to receive the best assistance to improve your experience. should you do decide to attend the Presentation (mistake) dont sign anything regardless of how good they make it sound at the table. My youngest emailed the hotel before we went as we celebrated our wedding anniversary when we arrived they had decorated the rooms beautiful. The beaches are so clean, no seaweed at all! Surrounded by amazing natural landscapes, Bahia Principe Grand Tulum offers pools just steps from the beach, spacious rooms, and a wide variety of dining optionsthat is perfect for families. The rooms are big and had a lounge and a stocked minibar. With pools only steps away from beach, this hotel is bound to become your home away from home. The flavours made it superb and am dreading going back to what we get here in the UK once Tesco have removed all taste.Entertainment. He really looked out for the girls going as far as calling for a shuttle to get them back to the rooms on a night and telling the driver not to stop. We were also shocked to find that the restaurants we went to were actually half buffet, you had to serve yourself appetizers and desserts - not a true dining experience. Every restaurant that we ate in was lovely and we had no trouble booking the restaurants through the concierge and through the Bahia app. 1.4K views, 48 likes, 21 loves, 9 comments, 21 shares, Facebook Watch Videos from Privilege Club: Feel the essence of the Caribbean with the most. In all we were spoken to by 9-10 different people.Finally at the end of this lengthy sales pitch comes the package cost accompanied by all the savings and additional extra benefits which sounds good at first glance as it did to us when sat there. 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privilege club beach at luxury bahia principe akumal