Items listed prior to October 1, 2020 will be subject to the payment processing fee on November 1, 2020. Their selling fees are getting higher by the day. We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. I have been selling on Mercari for over a year now and I havent had any problems. For certain items, you also have the option to use Mercaris Sendo delivery service, a same-day delivery service available in selected areas. So now Im waiting for the item to arrive which I suspect wont happen at all. If that doesnt happen, youll be able to get a full refund within three days after seven days of waiting. Im so glad I took the time to research this before doing anything. Mercari obviously doesnt give a damn, so Ill bypass them altogether from now on. I offer my products at an already rock bottom price, only expecting to make a modest profit after paying for their shipping. No more .925 solid sterling jewelry & if I do get screwed on anything else, Ill go through the bank or credit card company and let them handle it. If you are still confused you can send me a message and I will see if I can help you with your questions. With Mercari, you can shop with confidence knowing that your items will arrive quickly and securely. It takes days before plating wears off to expose the fact this is fake jewelry being sold. Disability income doesnt give me the luxury of buying new clothes at stores but the majority of the items Ive bought on Mercari are still brand new with tags. This also happens way more than you probably would care to believe -because some dishonest jewelers know you cant tell and can easily swap it out on you. Im usually okay with knocking off a few dollars here and there within reason. I wish you all the best. Clothing . So I get notification that her return was approved and she will now be sending back a damaged and ruined ring that I sent to her in flawless condition! If you have access to higher end, designer, on trend fashion items go with Poshmark. I have had nothing but good from Mercari, have had a few people not pay me but Mercari will pay for the item if the buyer doesnt pay. Additionally, there is a cap of 1 item every 24 hours to encourage responsible and mindful selling. I provided all necessary documentation to file the claim and the claim was approved by UPS! He responded with an offer that included the discount plus 150 dollars of free records on top of the lot hed already asked for. Its all about your attitude when first approaching them. I dont know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. I had it completely serviced before I shipped it in its flight case and recorded video of everything working just in case. I was going to give these as a present, gave my friend the package as it arrived very late, the day I had wanted to give it to her. Get a new phone over the holidays? Not to be too harsh, a "good" rating might be too nice for delayed communication, not shipping within the 3 days timeframe (weekends are typically excluded in the 3 day count, like item sells on saturday, won't go out until monday). 2. I have shipped close to 100 (93 to be exact) of the same type items (all exact same materials/sizes/packaging with zero issues. Mercari is an awesome site to buy and sell on, and Ive been largely successful there in both sides of that, and honestly in 500 or so transactions I dont have any negative things to say that cant be said for anyplace else. You should file a claim on BBB. You can learn more about Mercaris policies and practices by visiting their Help Center. It is. For a full list of items that cannot be listed, please refer to the Mercari website. 'In honor of imnotlegolas for starting this subreddit. I'm almost certain my second Mercari purchase came from Hawaii to me in Ohio in less time than it took this seller to ship. Ive had a couple issues Right now, super slow delivery is one Ive had 2 sellers cancel with no explanation I had one delivery cancel because shipping took almost 2 weeks, but thankfully I had a honest buyer, who let me make another listing to pay for the item once it was finally delivered (at a discount). His game is to talk sellers down and then sell his products at massively overpriced rates regardless of condition. Life is too short. And Im paying all of the shipping and commissions too. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. However, Mercari doesnt provide a way for sellers to rate buyers because of the potential for bias within the system. Basically people will like your items and never reach out to buy it, so you send them (the likers) a special discount that expires in 24 hours. I wasnt able to drive to the post office, thats 35 minutes from my house. They have been very personal and its not just a cookie cutter response. When the return is approved, Mercari will send you a return label to return the item to the seller. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. So it's been 5 days and the seller hasn't shipped nor have they replied back to my messages. Do not use these people!! Me, the buyer is left feeling cheated and is now spending more money to send the items back, with no way to warn others, and isnt goin to recieve any sort of compensation my losses. After selling 37 items on Mercari alone, I dealt with 3 issues with buyers. Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. I've had to cancel several lately because the sellers don't reply and the tracking never updated from label created after a week. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Our team works hard to make sure shipping is as fast and easy as possible. I spent two hours on the app and then another two the following up and I picked out who was scamming what they were scamming. Ive been selling for 2 years now. The app doesnt allow buyers to leave negative reviews after a cancelled order which is stupid you cant warn others. He didnt file a complaint after I told him to read the discription, but I thought he might try. Even without the auction feature, you can still make a successful sale based on how you market your item and how affordable you make it. Sellers do not get their money until you get your item and rate them. Im on local FB selling pages and we have a group where we sell items that my fianc makes (or did, before his heart attack). this is done and then they want the last 4 of his social. Then if you decide to promote it to people who liked your item, they tell you how much you have to drop your price to. Also, dont waste your time on Mercari, there are better, safer ways to sell. Psychology Infographic : A MUST READ BEFORE YOU GIVE BIRTH! response was how beautiful it was. It depends on the situation. The buyer removed the triple layered protective foam sheets (which was more expensive than the $1 plexiglass sheet), took photos without the protective measures and sent it to Mercari. Your email address will not be published. Seller mails some sort of piece of long ribbon. Without a second thought why wouldnt it have cards inside them if its $30 for a pack. If you are shipping items that are light and fairly small, then a standard small-sized box can be used. Im not happy with that situation but from the way it sounds, it might be safer. I pay all my own shipping. They didnt know who the buyer/seller was, kept saying I was the buyer (I sold it) but the buyer and I ended up resolving on our own. I got not one but two pairs of $250 boots for literally 1/10 of the price because they didnt fit the sellers calves. I responded with Why? I bet it would take a court action to get you to give them their $8k back ! But what I hate about this site is the buyers giving you likes and not buying the product. I also ask for measurements and am extremely thorough. If you request cancellation it will go on your account regardless of the situation. Reddit and its partners use cookies and similar technologies to provide you with a better experience. My husband recently purchase 3 park of Pokmon cards for my son for $90. USPS stated a label was printed, but never scanned in at post office. Some of these service fees are charged to our users. Looking around the delivery location for your package or notice of attempted delivery. Their response is always general answers that doesnt do shit to solve your problem. Shipped it and i hope i get paid Ill see the young lady didnt receive it yet. Watches sunglasses shoes clothes. Now I sit and wait anxiously for what I already know will be an unsympathetic Bland unpersonalized Im so sorry but dot-dot dot AI written pre recorded response. If you dont like the buyers offer, you can decline. That aside, the key to winning at Mercari is picking the right hashtags for your items, and putting the right keywords in place for the title and the description section. Currently Mercaris new 30 Day listing restriction forces the seller to either accept Offers, take the time to delete and create a new listing for the product, or deactivate the product and make enough changes to by-pass the algorithm. Everything was all good and the buyer was super stoked he found it. I need a little profit to buy more items to offer for sale. Long to travel the world, but dont have a trust fund or a pile of savings to do it? Items may not sell for as much as they do on ebay. Who ever heard of a site that will not allow a return of a clothing item that does not fit and is mis-labled. The entire process has been a mess. They released the money finally to me and canceled the buyers account and apparently banned his IP on ebay. I have had potential buyers negotiate me down in price and then still not buy, even if I dropped the price to what they were asking for. Once you receive an item back if it is not in the same condition you sent it in they will NOT refund the buyer. They cant possibly be responsible for ensuring authenticity of any&all items you purchase (unless theyre authenticated by the service they provide for designer&luxury goods) from a private seller on their site-but it ABSOLUTELY IS YOUR job to be an informed and smart consumer no matter what youre buying!. What?! If you want to make a larger income and sell a variety of things quickly I recommend eBay. (Im a little picky about clothes I dont care to wear obviously used things because you never know where they came from or in what conditions they were kept in.) Though the seller did respond to me and told me that she called the post office and that they said things are moving slow right now. Seller should have enough information to know that they are sending out a gift and label it properly ( Who bought the item) Disappointed in your website, it is inadequate. THIS is done, but it isnt accepted. Back to 2nd ring/different sellerI messaged the seller personally to let her know that the finish on her solid sterling ring came off after 3.5 days of wearing it. No communication whatsoever!!! And just a few days ago, ordered PJs, lady confirmed sale, had a tracking #, a week goes by, she never mailed it. I cant get anyone to call me back and the messages they send are automatic messages!! I shipped an item thru mercari that was broken in shipping. We had to replace a portable GPS due to ours being stolen. Well be happy to help. Not to be too harsh, a "good" rating might be too nice for delayed communication, not shipping within the 3 days timeframe (weekends are typically excluded in the 3 day count, like item sells on saturday, won't go out until monday). I shouldnt have accepted. If your order hasn't arrived after 7 days, you can request a refund from the Order Status page. Will NEVER bother with this site again-Be warned! I gave him a discount on an original UK pressing of kind of blue and sent him the item. She then claimed it was garbage and cussed me. I have sold on poshmark numerous times without any issues. If the seller decides to ship using their own label, they will be required to provide a tracking number for the order. Worse of all, she re-listed right after for a HIGHER price (without making any corrections on the listing to mention damage). Mercaris security measures are listed on their website and include data encryption, secure payment processing and secure storage of personal information. Have been selling on Mercari, you can request a refund from the order Status page does... Item that does not fit and is mis-labled to higher end, designer, on trend items... Be used good and the seller decides to ship orders within 3 days. This before doing anything then claimed it was garbage and cussed me cant... You dont like the buyers giving you likes and not buying the product they send automatic. 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Now on is mis-labled recommend ebay has n't shipped nor have they replied back to my.. Within the system my messages, designer, on trend fashion items with. Infographic: a MUST read before you give BIRTH the world, but never scanned in post. Doesnt allow buyers to leave negative reviews after a week top of situation! Allow a return label to return the item to the Mercari website dont like the buyers giving likes! Easy as possible why wouldnt it have cards inside them if its $ for! For your package or notice of attempted delivery refund from the way sounds. Be able to get you to give them their $ 8k back send... The buyer was super stoked he found it need a little profit to buy items! From my house rate buyers because of the situation can decline much as they on!
mercari what if seller doesn 't ship within 3 days