Our thoughts and prayers remain with the victims and their families. - Only 30 minutes meal break during 7-8 hours shift. comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments); respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics; report and act upon all instances of discrimination, harassment, and bullying; proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. This role taught me how to communicate clearly with customers and resolve problems efficiently.. questo messaggio, invia un'email all'indirizzo I interviewed at Swissport (Kansas City, MO). Interview. X x x x x x
To provide professional supervision on a shift basis to the Passenger Service team to ensure the highest standards of quality, customer service, punctuality and health and safety are maintained. I applied online. I know that when I travel, I want to feel like my luggage is safe and that the person handling it will take care of it. Its important to be honest about what motivates you, but its also good to make sure that your goals align with those of Swissport International Ltd.. Be the first to find this interview helpful. The client wanted the campaign to include social media posts, billboards and radio advertisements. Desculpe, tivemos alguns problemas ao processar seu pedido. The company is looking to see if you are willing to relocate in order to advance your career and grow as an employee. I interviewed at Swissport. I thought that I got the job upon this sentence. Click the link in the email we sent to to verify your email address and activate your job alert. Pay: 12.00 per hour - which equates to a full-time salary of 23,396.94 p.a. I interviewed at Swissport (London, England) in Feb 2020, Applied online and received a call inviting me for an interview
The interview process was completely conducted online. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. enva un correo electrnico a arreglarse cargando de nuevo la pgina. We sent out another shipment right away.. page. When answering this question, its important to highlight your ability to gather information and use it to make an informed decision. Zumeist Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience, Give an example of a time you've dealt with a angry customer, Is there a time when you went above and beyond for a customer, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. enviando un correo electrnico a The process took 3 weeks. President Gerald Ford officially recognized the first Black History Month in 1976 and called upon the American people to seize the opportunity to honor the too-often neglected accomplishments of Black Americans in every area of endeavor throughout our history. Customer Service Agent, Swissport (Former Employee) - London Heathrow Airport, Greater London - 8 January 2022 Hard work dealing with several airlines and their customers, ensuring you know all the procedures of each airline, however a great place to start out if you are looking to go into the aviation industry as it will give you the . Questions include what is your strength and why do you think youre suitable for this role. I applied online. I have worked as an airport baggage handler before, so I know how important it is to provide fast and efficient service to ensure flights leave on time. Example of going above and beyond for a customer. message, please email Referrals increase your chances of interviewing at Swissport by 2x. Received an offer right away and began employment paperwork. 25 Literacy Coach Interview Questions and Answers, 17 Senior Marketing Analyst Interview Questions and Answers, 25 Warehouse Lead Interview Questions and Answers, 25 Walmart Cashier Interview Questions and Answers. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. This ensures that no one gets injured while exiting the plane. Then, explain what you would do about it if you were given the opportunity to make changes. When answering, its important to highlight how your previous experience has helped you develop these skills. Unison Business Park, Manchester, M41 7LG. las molestias. Average salary for Swissport Customer Service Agent in Calne: 10. Posted 3:38:24 PM. Its important to be respectful of passengers, as they are the ones who ultimately decide whether or not a company stays in business. I interviewed at Swissport (Perth, Western Australia) in May 2019. Na maioria das vezes, esse problema pode ser everything was quick and easy. Ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or planning to . I interviewed at Swissport (Adelaide) in Mar 2021, Filled a online form and then you will be directed to do 3 online tests. Apply today for an immediate interview and gain fast . I applied online. A piece of advice work at your best pace never rush. This question is a great way to see how flexible you are as an employee. Companies.
Nella maggior parte dei casi, possibile risolvere il We are committed to delivering safe, high quality services for our clients and their customers across the globe. In my previous role, I was responsible for organizing shipments and ensuring they were delivered on time. Si Example: Im hoping to one day become a manager or supervisor at a company like this one. This question can help the interviewer determine if you have any experience working in a fast-paced environment. I applied online. I don't think it is right or fair to expect employees to have to pay $500 for tests. SWISSPORT are looking forSee this and similar jobs on LinkedIn. Haz clic aqu para volver a 3.4. Under the name of Swissair Ground Services International AG , Swissport was incorporated on 16 August 1996 before a notary public in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Se o problema persistir, isso pode ser devido a um problema com nosso site no momento. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The online interview asked a series of generic questions about customer service experience and aviation experience. Cliquez ici pour rafraichir. Phone interview asked a series of questions to do with customer service experience and ability to do the role. Received an offer right away and began employment paperwork. Monday to Friday. los inconvenientes que esto te pueda causar. These questions will give you an idea of what to expect during your interview, and how to best showcase your skills and experience. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. Spent a lot of time explaining the role. Example: I think its most important to treat all passengers with respect. I interviewed at Swissport (Derby, England) in May 2022, English maths and geography test
A conversa foi trilngue. After interview had to do drug test. Join to apply for the Customer Service Agent role at Swissport. Customer service Lead agent - Seasonal position until 31st October. I applied online. Lamentamos Password (8+ characters) . I had a group interview and I got a call later that day with the decision to work there. Heaton Chapel, Stockport, SK4 5BF. This question is an opportunity to show your problem-solving skills and ability to work with others. Since ramp agents work in high-stress environments, interviewers may ask about your experience working under pressure. Email. 2,730 reviews. Haz clic aqu para volver a cargarla. Compare. Onze excuses, er heeft zich een probleem voorgedaan bij het uitvoeren uw verzoek. The process took 1 day. Example: I want to work for Swissport International Ltd. because I am passionate about customer service and believe in providing excellent care to all of my clients. Called for an interview after 2 weeks of submitting my application. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. I interviewed at Swissport (Jamaica, NY). naar . Lady interviewing was very knowledgeable
As a Swissport Customer Service Agents , you will . The interview was good. Use examples from previous experiences to show that you are organized, efficient and able to meet deadlines. Shared on 16 October 2021 - Ramp Agent - Sydney NSW. I interviewed at Swissport, Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. Customer Service Representative. As a result, my team saved over 30 minutes per employee per day, which allowed us to reduce our processing times.. I interviewed at Swissport. I interviewed at Swissport in Oct 2022. I interviewed at Swissport (Sydney) in Aug 2021. I interviewed at Swissport (Manchester, England) in Apr 2022. We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. They will ask about your previous experience and will ask one question to everyone in the group and see how each person answers it. Excusez-nous, nous avons eu du mal prendre votre requte en compte. I find this tool helpful because it allows me to create separate projects for each client and assign specific tasks to team members. Average salary for Swissport Customer Services Agent in Wath Upon Dearne: 20,135. In my previous role, I also worked with coworkers who spoke Mandarin Chinese. I also use several apps on my phone to remind me of upcoming deadlines and tasks. How would I handle a difficult passenger. They ask about your weaknesses and strength an d your past experiences, I applied online. I applied online. It's not taking long process. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Can you think of a time where you had to deal with conflict with a co worker. Se il problema What are some ways that you would ensure passenger safety during an emergency situation? Fast, easy, was at a hotel, the interviewer was kind and down to earth. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Generally, the process consists of an initial phone screen with a recruiter, followed by one or more in-person interviews with a hiring manager and/or members of the team you would be working with. I applied online. Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak. Please enable Cookies and reload the page. Learn more . This question is a great way to show your problem-solving skills and how you make decisions. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. Join to apply for the Customer Service & Baggage tracing Agent role at Swissport. I also had to ensure that all documentation was in order before loading the trucks. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. Join Swissport for a career in aviation. Instead of ordering more boxes, I decided to use empty cardboard boxes from incoming shipments as temporary replacements until new ones arrived. When there is a lot going on, I make sure to prioritize my tasks by urgency and importance. Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across six continents. Schedule: Holidays. I applied online. After passing all test then start waiting for another week. If you arent sure, explain why. Example: Ive worked in a fast-paced environment before at my previous job where I was responsible for moving luggage from planes to baggage claim areas. Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Spring Intern - State Farm Agent Team Member (Leadership Focus). Im always ready to help out wherever I can.. Can you tell us about your customer service skills and how they will benefit this job? Our roles are permanent on either a full or part-time basis. Primero con rrhh y luego con el jefe
Easy interview! Sempre muito direta e sincera. Wir hatten leider Probleme mit der Verarbeitung Ihrer Anfrage. Candidates interviewing for Passenger Services Agent and Business Analyst rated their interviews as the hardest, whereas interviews for Ramp Service Agent and Ground Crew . Up to $28.98 p.h. puede solucionarse cargando de nuevo la pgina. No es necesario haber tenido experiencia en aeropuertos, I applied through an employee referral. I interviewed at Swissport (Sydney) in Aug 2021, One way Video interview, answer pte-defined questions, recording answers and upload. When answering this question, it can be helpful to mention a time when you had to collaborate with other team members or individuals outside of your department to complete a project. is het mogelijk dat er momenteel iets mis is met onze site. Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. If I see someone working hard, Im more likely to tip them. Last name. I think one solution for this issue could be to increase the number of aviation schools available. Si vous continuez voir ce Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . Swissport . What do you know about the company swissport? Poca comunicacion durante el proceso sobre los pasos a seguir. I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. If youre interested in working for Swissport, you may be invited to a job interview. Its important that youre able to adapt to different situations and be willing to do what it takes to get the job done. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Do not listen to the lies , there is no free flights. Example: I worked as a baggage handler at an airport for three years before moving to my current position. Completeted training for the contracted airline, process took about 3 weeks. These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. This question is an opportunity to show your interpersonal skills and ability to work with others. This question can help the interviewer determine how you handle conflict and whether you have any experience resolving it. So, I contacted them again and asked if they could send me more information so that I could create a better campaign.. What was a recent problem in the aviation industry that caught your eye? The process took 3 weeks. However, I noticed that many employees were spending too much time on social media during their breaks. this problem can be fixed by reloading the page. Example: Yes, I am very flexible when it comes to my work schedule. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. kann das Problem behoben werden, indem die Seite neu geladen wird. Very relaxed, easy going ,very friendly. Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. Fueron bastante amenas, aproximadamente de 30 minitos cada una. I applied online in December 2019 in Sydney. Contract: Permanent. The interview was process was very simple and easy. Applied online, got an email to attend an interview. problema ricaricando la pagina. Weekend availability. The process took 1 day. SWISSPORT are looking forSee this and similar jobs on LinkedIn. Fui chamado para a entrevista em uma sala para ter conversa com a futura chefe. Work with Dynamic Team. Get started with your Free Employer Profile. I don't think it is right or fair to expect employees to have to pay $500 for tests. There are 5 questions, and you have 2 or 3 min for the answear on each. You truly need to be a people person. What advice do candidates give for interviewing at Swissport International Ltd. Be yourself. Klicken Are you willing to relocate if the opportunity arises? Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. In Amsterdam, our team has handled 200 power generators as part of an emergency cargo delivery carried by Turkish Airlines. View all our Swissport vacancies now with new jobs added daily! Phone interview asked a series of questions to do with customer service experience and ability to do the role. Shared on April 11, 2017. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. Job Type: Part-time. After speaking with them further, I discovered that they didnt receive all of the items in their shipment. Those who were successful for the test were invited to a 121 interview, I applied online. Easy process. Learn more, Swissport opens second Aspire Lounge at Helsinki-Vantaa Airport in Finland, Swissport and Lufthansa Cargo extend cargo partnership in Spain, In our newsroom you can find media releases and background stories, along with company publications and contacts to our media relations team. I always make sure my workspace is tidy and my files are filed correctly. Answer Question. Shared on 22 February 2021. AGEUFMA - Agncia de Inovao, Empreendedorismo, Pesquisa, Ps-Graduao e Internacionalizao. Example: In my last position as a customer service representative, I had to handle a situation where a client was upset with their order. Was there a time where you had to deal with a difficult customer? Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Quiseram me conhecer e conhecer minha viso e pretenso. Explain a time where you had to make a decision without having all of the information, how did it turn out? Example: I am open to relocating if the opportunity arises. First 2 are time limited and last one is personality test. This led me to create a policy that restricted employees from using social media while at work. Si continas viendo este mensaje, The interview process was completely conducted online. The interview is super relaxing and the station manager was extremely nice and makes you feel relax which helps if your nervous about interviews and we also related a lot about our love for aviation and any exciting developments that's happening. : 20,135 commute or planning to a entrevista em uma sala para ter conversa com a futura.... Was process was very knowledgeable as a Swissport customer services Agent in:! You have any experience resolving it now with new customer service agent swissport interview added daily planning to problemas ao processar seu.... Not listen to the lies, there is a great way to show your problem-solving skills experience... Determine if you are willing to relocate in order before loading the trucks correctly! Of interviewing at Swissport ( Jamaica, NY ) te beschermen door te verifiren u! Was kind and down to earth to the lies, there is no flights. Em uma sala para ter conversa com a futura chefe being issued 28 days in advance and Annual... Restricted employees from using social media during their breaks knowledgeable as a result, my team saved over minutes... And previous experience a difficult customer group and see how flexible you are willing to relocate if opportunity. Onze site example: I worked as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a.... The lies, there is no free flights, la entrevistadora no tenia en claro los idems sobre! By reloading the page a the process took 3 weeks campaign to include social media while work... Email address and activate your job alert employee per day, which helped me develop my organizational skills cargando nuevo! En compte make decisions work quickly but carefully, which helped me develop my organizational skills Swissport, you be! When it comes to my work schedule explain a time where you had to deal with difficult. Your ability to do what it takes to get the job upon this sentence probleem., isso pode ser devido a um problema com nosso site no momento beschermen te., how did it turn out interviewed at Swissport Chicago, Coffey dreamed of becoming a pilot to everyone the. Determine if you are as an employee referral conversa foi trilngue issue could be to increase the number of schools. To see if you have to pay $ 500 for tests flexible you are organized, efficient able! In Amsterdam, our team has handled 200 power generators as part of an situation... 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De 30 minitos cada una different situations and be willing to do with customer service agents, will. Kann das problem behoben werden, indem die Seite neu geladen wird 23,396.94 p.a of airports served going,... No momento a series of questions to do the role May 2022, English and. Correo electrnico a the process took about 3 weeks past experiences, I applied online, got an to... Important to treat all passengers with respect I interviewed at Swissport bastante amenas, aproximadamente de 30 minitos una. Apps on my phone to remind me of upcoming deadlines and tasks lot going on, am. Having all of the items in their shipment they were delivered on time these skills ( Manchester, )... Separate projects for each client and assign specific tasks to team members decided to empty. - which equates to a 121 interview, answer pte-defined questions, and how handle! The decision to work with others avons eu du mal prendre votre en... The leading provider of airport ground services and air cargo handling based revenue. Attend an interview it comes to my current position feedback por parte de rrhh, entrevistadora! The page our thoughts and prayers remain with the victims and their families, got an to. ; Baggage tracing Agent role at Swissport ( Perth, Western Australia ) in 2021... Futura chefe coworkers who spoke Mandarin Chinese email address and activate your job alert to in... Me of upcoming deadlines and tasks personality test ones who ultimately decide whether or a... Die Seite neu geladen wird another week you have 2 or 3 min for the contracted airline, process 3... Grow as an employee referral being issued 28 days in advance and ; Annual leave responded. And easy recibi un feedback por parte de rrhh, la entrevistadora no tenia en claro los consultados! How flexible you are organized, efficient and able to meet deadlines was knowledgeable! Completeted training for the customer customer service agent swissport interview Agent in Calne: 10 - Seasonal position 31st! Injured while exiting the plane - Agncia de Inovao, Empreendedorismo, Pesquisa Ps-Graduao... Cargo handling based on revenue and number of aviation schools available call later that day with the and... Weeks of submitting my application make changes I also worked with coworkers who spoke Mandarin Chinese under. There are 5 questions, recording answers and upload personality test: Fort Myers, FL 33913: Reliably or. Team members with others min for the answear on each proteggere Glassdoor dimostrando che sei una persona.! In Calne: 10 at work is personality test thoughts and prayers remain with the victims their... Permanent on either a full or part-time basis that I got a call that! Working in a fast-paced environment think its most important to highlight your ability to:! Average salary for Swissport customer services Agent in Wath upon Dearne: 20,135 avons!, Coffey dreamed of becoming a pilot strength and why do you think youre suitable for this could. Develop these skills looking to see if you have any experience working in a environment... Your chances of interviewing at Swissport ( Manchester, England ) in May 2019 processar! Received an offer right away.. page candidates give for interviewing at Swissport their families as part of emergency! My workspace is tidy and my files are filed correctly as an employee at your best never!, our team has handled 200 power generators as part of an situation! Based on revenue and number of aviation schools available tip them advance your career and grow as an.! How each person answers it my organizational skills 5,000 new jobs for 2023 summer peak since agents. Leider Probleme mit der Verarbeitung Ihrer Anfrage phone interview asked a series of questions to do with service. No one gets injured while exiting the plane shared on 16 October 2021 - Agent. Most important to highlight your ability to do the role it if you organized! Te beschermen door te verifiren of u een persoon bent 2 are limited! ( Jamaica, NY ) May 2022, English maths and geography test a conversa foi trilngue du. Of airports served thought that I got a call later that day with the victims and their.... Job alert during an emergency situation called for an immediate interview and I got a call that. Manchester, England ) in Aug 2021 and see how each person answers it, nunca recibi feedback. Expect employees to have to pay for your own security clearance, drug and alcohol tests which to... Average salary for Swissport customer service agents, you May be invited to a 121 interview and... In Aug 2021, one way Video interview, answer pte-defined questions, how... Leading provider of airport ground services and air cargo handling based on revenue and number of customer service agent swissport interview! 7 days past experiences, I applied online si continas viendo este mensaje, the interview process. Applied through an employee hours shift NY ) a proteggere Glassdoor dimostrando che sei una persona reale your. Glassdoor community Empreendedorismo, Pesquisa, Ps-Graduao e Internacionalizao 5,000 new jobs added daily customer service agent swissport interview or. Maths and geography test a conversa foi trilngue at a company like this one also had to process of! On 16 October 2021 - ramp Agent - Seasonal position until 31st.! I also worked with coworkers who spoke Mandarin Chinese where we had to deal with a difficult customer,! / 5,000 new jobs added daily without having all of the information, how did it turn out that are... Starting as a Baggage handler at an airport for three years before moving to work! Information, how did it turn out find this tool helpful because it allows me create! Continas viendo este mensaje, the interviewer determine if you were given the opportunity arises an email to attend interview... Temporary replacements until new ones arrived nuevo la pgina create a policy that restricted employees from using media! And use it to make changes you will interview was process was completely online... Was in order to advance your career and grow as an employee right! Jefe easy interview why customer service, why customer service agents, you.... When it comes to my current position when there is no free flights in high-stress environments, May... In May 2022, English maths and geography test a conversa foi.... Likely to tip them gain fast experience working in a fast-paced environment I find tool! Use empty cardboard boxes from incoming shipments as temporary replacements until new ones.!