To download the SmartHub app for your mobile device or tablet for FREE, click on the App Store icon on your iPhone/iPad or the Google Play icon on your Android phone/tablet and search for the SmartHub application. No monthly bill. Through the power of our fiber optic network, CarolinaConnect will improve all aspects of how you engage with the online world. No deposit. Through the portal you can access your account, pay bills, update info., etc. With SmartHub you can: Pay your bill. As an electric cooperative, we are owned by the members we serve. The Web version allows you to register your accounts to receive notifications for account milestones, such as an approaching or a missed due date. If youre making a partial payment, tap the Pay Partial Amount, tap on the account and adjust the Pay Amount. By enrolling in Auto Pay, you authorize [name] to withdraw funds from your selected account to pay your monthly bill on the due date. All Rights Reserved. Ready to get started? What is SmartHub? How do I install and useSmartHubon iOS devices, such asmy Apple iPhone or iPad? There will not be a rate increase with regards to these changes. For information on registering for SmartHub, please visit [URL]. What is the difference between the mobile app and the desktop version of SmartHub? To enable, follow the below instructions: For additional help or support contact Customer Care at (888) 474-9995. You can also contact us for customer service requests or with any questions you may have. Manage your account by calling 1-877-833-3661. Our representatives can review your past energy usage, discuss trends in your consumption and guide you through potential solutions that fit your lifestyle. National Information Solutions Cooperative (NISC). SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. Supply, NC 28462 CarolinaConnect provides internet service through the fiber optic network built by its partner electric cooperatives, which may or may not charge one-time installation fees. The SmartHub app is available online and to download through the App Store and Google Play. You can choose to participate in paperless billing, which sends bill statements to the email address on your account. The information you see in the app and on the website is shown in real-time. Find out more about how to EMPOWER YOURSELF and your cooperative. From superior performance and affordable pricing to increased privacy and unrivaled customer service, CarolinaConnect offers electric cooperative members the ability to: Fiber optic cable allows usto transmit data at speeds that far surpass DSL and satellite plans, wireless, and cable modems. Not only will you see your billing history, but youll be able to view your actual use. Select which type of card or bank account information you will provide, Click Report an Issue/Inquiry in the top right corner, Select the Other Issues/General Inquiry button, Choose your issue or inquiry from the drop-down menu. PURPA; Form 990 (Accessible through SmartHub) . For more information about the SmartHub app please visitwww.smarthubapp.com. IF YOU SCHEDULE PAYMENTS THROUGH YOUR BANK:Please use the new account number and [name] payment address listed on your [month] [year] bill. You can sign up online by registering as a "New User" at the top of the homepage or you can download the Smarthub app for free from the App store on your mobile device. IF YOU MAIL PAYMENTS: Please use the NEW payment coupon included on your January bill and mail to: [address]. That's why we want to make certain you understand all the components of your electric bill. You can switch to an Advance Pay account even if you already have service with Santee Electric. If you have already registered via the web portal, you will be able to log into the app immediately. Click Here for the Latest News on Revolution Broadband. If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! Heres how to change your preference to participate in paperless billing: Want information on paperless billing, outage alerts and usage updates straight to your email or through SMS? 866-934-6830 Report Outages. Paying bills takes time, and time, after all, is money. 8 am - 5 pm, Monday - Friday Santee Electric will then automatically deduct the amount of your bill from your checking account each month. Its made on time, every time. Auto Pay allows you to pay your monthly bill through an automated draft from your bank account or credit card at no extra charge. If you prefer to mail your payment or schedule it through your bank, please do so. Both the Apps and the Web version give you secure access to view your bills, see payment history, make payments on one or more accounts, and set up recurring payments. Through the power of our fiber optic network. Download App and Register for SmartHub on Mobile Device (pdf), You can then choose your preference by selecting On or Off for paperless billing, Then, you can select On or Off for paperless billing, Click Manage Contacts to add or change email address and phone numbers, Click on Manage Notifications to update/change SMS and email alerts, Select Text Message and/or E-mail options. View your billing history. Online, by phone, through automatic bank draft you name it, its easy. Box 669Lexington, SC 29071. You will be notified that your service has been disconnected. 910-642-5011, 4335 Southport-Supply Rd (Hwy 211) Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 to get going. First there was cable. What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. They also allow you to monitor and manage your kilowatt hour (kWh) use with graphs. Board Districts I'm being prompted to sign up for paperless billing when I log in. You can also select the Make Payment button to view payment options for your accounts. Weve got solutions to track your energy usage to avoid a surprise bill. If funds in your account run out, your electrical service will be automatically disconnected. You can save bank account and/or credit/debit card information for future bill payments. Allows you to pay electronically using a Visa, MasterCard, Discover or American Express card or an electronic check transaction. 2023 Claverack Rural Electric Cooperative, Inc. All Rights Reserved. 910-754-4391, 2228 New Britton Hwy E (Hwy 130) Notification can be sent by telephone call 2228 New Britton Hwy E (Hwy 130) OpenIdLogin Application. Below is an interactive version of your monthly bill. You will receive an email with a temporary password that you can use to log in. With CarolinaConnect, you can: Stream music and HD video Upload, download and transfer data at lightning fast speeds By enrolling in electronic bill pay through SmartHub, you agree to receive your monthly bill via email. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. (803) 749-6555 Contact SmartHub My Account Payment Options Payment Assistance Pay As You Go Start Service About My Bill Rates & Regulations Account Forms LogIn One-Time Payment Member Benefits Capital Credits Rate Structure On-Bill Financing Co-op Connections In the Know Products & Services Fiber Optic Internet Outdoor Lighting Energy Advice (888) 850-6770 Toll-Free. More Bill Pay Options Method; SmartHub App: Install from Google Play or Apple App Store: Auto Pay - Online: My Billing Online or download the Smart Hub app: Automated Phone Payment (Interactive Voice Response) Call 855-385-9810: Auto Pay - By Bank: Call 218-444-1234 or 888-586-3100 for more information. Make paying your electric bill easier than ever. Web Mail; About Us; Careers; TV Advertising; West Carolina Tel. Whether through the web, or your smartphone or tablet (Android or iOS), you'll be able to pay your bill, contact customer service and get the latest news. First there was cable. You can also look it up here. What makes our service different? If youre paying the total amount due, tap the Pay button. Quick links . Both platforms are part of [name]s online account management system for members. (modify as needed for your registration process): OpenIdLogin Application. Learn how to. How do I avoid being scammed by another party when being asked about SmartHub and my new account number? As the cooperative continues to grow, so does the need for better information availability to the membership. Santee Electric Cooperative has delivered reliable energy since 1939. 2. Commercial. Taxes, security light charges, contracts or other fees will be averaged in with your electric usage, but they will still be itemized on your bill. You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do. The bill still arrives in the mail to tell you how many kilowatt-hours were used and the total bill amount. 254 Longs Pond Road, Lexington Management Team 795 Ocean Hwy W (Hwy17) Supply, NC 28462 910-754-4391. With Budget Billing, the meter is still read on the same schedule as in the past, and your bill is computed just like always. If you used the original eBill online bill payment system, you can use the same email address and password to log into SmartHub. New Construction, About Us join the list see pricing explore features What People Are Saying Can't wait to connect! The first time you make a payment either through the web or through your mobile device, youll be able to securely store your payment information for future transactions. Set up notifications. Call us at 800-842-5871 Monday through Friday between 8 am and 5 pm. Select Market Contact Us, When used correctly, space heaters can provide your space with added warmth and comfort during winter months. Click here for our fast, one-time payment option. Once you log in to SmartHub with this temporary password, you will be prompted to change your password. Two-Factor Authentication is now enabled. A SmartHub account is required to pay your bill online. Check out the video demonstrations below. 2023 A&N Electric Cooperative. Should I expect a rate increase now? The website has additional functionality that allows members to manage notifications, update their stored payment methods, and change their personal information. An email notification will be sent to you each month when your bill is issued, and you may elect to pay it on SmartHub using AMEX, Discover, MasterCard, Visa or a personal checking account. To access SmartHub to pay your bills or to utilize any of the other features, simply click on the link at the top of this page or go towemc.com and click on Pay Bill located on thetop right hand of the page. What are the benefits of using the app? SmartHub has several features that make managing your account as easy as possible. Youll be able to select how you want to be notified about your bill, including email and text messaging. As a Mid-Carolina Electric Cooperative member, you deserve the fastest, most dependable internet access available. Both the web version and mobile app allow members to securely access their account information, view bills and payment history, make payments, view energy use, and report outages. Or, simply complete the Bank Draft Authorization Form. Whiteville District Office. Because we are a co-op, one of our main concerns is making of members' lives easier. Commercial Your new account number will be listed on your latest bill. What if I want to receive notifications for multiple accounts. Residential And with no contracts or hidden costs, home Wi-Fi access and unlimited data, we hope thats an offer to make you smile. Carolina Connect Headed your way: a fiber optic network that delivers reliable, lightning-fast internet service to electric cooperative members in South Carolina. Instead of receiving a paper or an electronic bill each month, usage is calculated daily. Interested in learning more about how you can utilize all that SmartHub has to offer? This averaged amount is automatically refigured every October to insure a perpetual 12-month average. Dont hesitate to take advantage of all the benefits the SmartHub app has to offer. Notice of Opportunity to Comment on Energy Standards, Washington Youth Tour/ Cooperative Youth Summit. 800-842-5871 Be the first to find out about new product launches and updates to existing products, new TV channel additions, Internet speed upgrades, technical updates, special offers and coupons, holiday hours, our exclusive TV 25 local programming, and more! After clicking on the New User button, type your billing account number, last name or business and email address in the requested fields. Mail Payments to Lumbee River EMC PO Box 580208 Charlotte, NC 28258-0208 Whether through the web, or your smartphone or tablet (Android or iOS), youll be able to pay your bill, view your usage, contact customer service and get the latest news. (Note: You will need your Customer Number, which you can find on your last bill.). Navigate to and select the Stored Payment Accounts option. SmartHub will send you notifications about your account. You'll still receive monthly statements showing kilowatt-hour usage and the amount due, but with Bank Draft you won't have to remember to make your payment. Contact us and speak to ourmember services department to learn how you can use our budget billing program. What is the difference between the SmartHub web portal and mobile app? If using an existing stored payment method. On the app, select Pay My Bill icon. SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. Do I have Luminet, Standard, Air, or Rural Service? Visit the Apple App Store or Google Play on your phone or tablet and search for SmartHub. Select our free and secure app to begin the download process. 2023 CarolinaConnect Terms of Use Privacy Policy Copyright Infringement, Upload, download and transfer data at lightning fast speeds, Connect to other smart devices, allowing you to use your home more intelligently and efficiently. 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As a Mid-Carolina Electric Cooperative member, you deserve the fastest, most dependable internet access available. Through detailed graphs, youll be able to monitor usage 24/7, nding ways to reduce and save. Enter the code into SmartHub. performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Upload, download and transfer data at ultra fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, Use Voice over the Internet Protocol (VoIP) telephone service. Thank you for another reason to love where I live and receive service from my co-op. Please allow adequate mailing time for your payment to reach Lumbee River EMC and be applied to your account. It is a payment portal which gives you the ability to make payments right from yourphone. All Rights Reserved. Do you have questions about your account? Click to check out how to manage your notifications. 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